VPN3000 Hangs

[jeff]

I have a Cisco 3000 VPN box with 3 SEP200 U cards. Running latest software.

When I Telnet into console, the system goes to 100% utilization as indicated by blue front panel lights, and freezes. Have to power cycle to re-set box. Anyone else experience this or know of problem??

[mike.rockwood]

We were experiencing the same bahavior with our Cisco/Altiga concentrator.

I say "were", because we were provided a debug version of the software, and have not seen the "hang" behavior since making the software active in the concentrator.

We were given V3.5.2.int_2. This was provided to allow for further problem determination when the concentrator hangs, but it seems to run ok with this version.

[mike.rockwood]

Never mind. Our 3030 hung up on us last night. I'll update once I get something useful from Tech Support.

[mike.rockwood]

It appears the issue has been resolved. We are now running V3.6 without issue.

[engel]

Mike,

If you don`t mind , would you share what caused the freeze problem and what version did you use ? Does Cisco have a bug ID on your case ?

Regards,

Engel

[mike.rockwood]

I believe the bugs were identified as:

CSCdx44155 and CSCdv42665

We were seeing this "hang" with any version prior to 3.5.4. In our case, there was no issue with Telnet.