VPN3015 - CAPI IPsec Authentication Error : No decompression performed

[dennis]

I have upgraded my VPN3015 to v 3.6.1 and since have been getting quite a few of these errros every day. I have searched but cannot find any reference to this error. Can anyone tell me what my concentrator is tring to tell me? I am not getting any complaints from my users so I have no idea what is going on.

[wong34539]

Why don't you check for known bugs using the bug toolkit:

http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl

You can also use the error message decoder:

http://www.cisco.com/cgi-bin/Support/Errordecoder/home.pl

[kdurrett]

Dennis,

I'm sure we appreciate those links, but for one, http://www.cisco.com/cgi-bin/Support/Errordecoder/home.pl doesnt help. There are no concentrator errors listed there. 3.6 was supposed to include documentation for all errors. You'd be surprised how many calls we got at tac with people demanding to know a definition of some erroneous error. But I have yet to see that on the web. If your not having any problems but really want to know what this error means, you will have to call TAC and get a answer as only they have access to the tool that tells you what it means.

Kurtis Durrett

[dennis]

I tried both of those tools and got no hits. I then opened up a case with TAC and found out this is a problem with clients behind Linksys NAT routers. I did some detailed review of my log files and confirmed that each time this happens there is a dump of the packet logged from a client that has a Linksys router. It is a very intermittant problem which does not affect the client connection. So I will just live with the errors until Linksys can fix the problem. TAC says that Linksys has been advised of the problem.