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New Member

where can i find the ACS contract number in order to create a SR ?

hey guys,

I can login our old acs url web and look around but i can't find where is the contract number in order to the service request with cisco tac.

look for help.

thanks

2 ACCEPTED SOLUTIONS

Accepted Solutions
Cisco Employee

where can i find the ACS contract number in order to create a S

In ACS 4.x you can not check the contract and serial nunber through GUI or CLI. You need to check that internally.

In ACS 5.x you can atleast check the serial number via CLI

ACS# Show UDI

SPID: CSACS-1120

VPID: V01

Serial: XXXXXXX506L

Regards,

Jatin

~BR Jatin Katyal **Do rate helpful posts**
Cisco Employee

where can i find the ACS contract number in order to create a S

Unfortunately there is no way to check serial number from GUI.

Regards,

Jatin

~BR Jatin Katyal **Do rate helpful posts**
3 REPLIES
Cisco Employee

where can i find the ACS contract number in order to create a S

In ACS 4.x you can not check the contract and serial nunber through GUI or CLI. You need to check that internally.

In ACS 5.x you can atleast check the serial number via CLI

ACS# Show UDI

SPID: CSACS-1120

VPID: V01

Serial: XXXXXXX506L

Regards,

Jatin

~BR Jatin Katyal **Do rate helpful posts**
New Member

where can i find the ACS contract number in order to create a S

how do i find the serial number in GUI since I will have to talk to Server team in orderto login CLI.

I prefer use GUI ?

thanks Jatin!

Cisco Employee

where can i find the ACS contract number in order to create a S

Unfortunately there is no way to check serial number from GUI.

Regards,

Jatin

~BR Jatin Katyal **Do rate helpful posts**
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