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Community Member

XP Freezes when connected to VPN

I try to connect to company network from Home computer (running on Windows XP) everything is fine till I connect via VPN after connection within 1-5 mins my computer freezes and does not respond to ctrl-alt-delete either.I am left with option of hard rebooting.

Any help would be greatly appreciated...

2 REPLIES
Community Member

Re: XP Freezes when connected to VPN

This issue happens with the vpn client when the NIC driver is not

compatible with the DNE in Win XP.Try installing the latest

NIC drivers, then reinstalling the client. If this does not work try the following steps:

1) Go to your Network and Dial up connections window, click "Local Area

Connection", click properties.

2) Remove the check from the box "Deterministic Network Enhancer",

click ok. Allow a few seconds for this to rebuild.

3) Now, check the box "Deterministic Network Enhancer", click ok.

Allow a few seconds for this to rebuild the stacks.

Now you should be able to start the VPN Client and have good connectivity.

Community Member

Re: XP Freezes when connected to VPN

Thankyou Very much ! I will try it out and let you know if that helped

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