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ASR1001 errors.

Hi cisco support comminity team.

We faced with a strange logs after power on ASR1001.

*Jan 15 01:46:46.652: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: SError: { DevExch }

*Jan 15 01:46:47.383: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

*Jan 15 01:46:47.383: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

*Jan 15 01:46:47.383: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: SError: { DevExch }

*Jan 15 01:46:49.588: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: COMRESET failed (errno=-32)

*Jan 15 01:46:49.588: %IOSXE-4-PLATFORM: R0/0: kernel: ata4: reset failed (errno=-32), retrying in 8 secs

*Jan 15 01:46:58.704: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

*Jan 15 01:46:58.704: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

*Jan 15 01:46:58.704: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: SError: { DevExch }

*Jan 15 01:46:59.720: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

*Jan 15 01:46:59.720: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

*Jan 15 01:46:59.720: %IOSXE-3-PLATFORM: R0/0: kernel:

ata4: SError: { DevExch }

*Jan 15 01:47:01.925: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: COMRESET failed (errno=-32)

*Jan 15 01:47:01.925: %IOSXE-4-PLATFORM: R0/0: kernel: ata4: reset failed (errno=-32), retrying in 8 secs

*Jan 15 01:47:12.186: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

*Jan 15 01:47:12.186: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

без остановки

*Jan 15 01:47:43.611: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

*Jan 15 01:47:43.611: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: SError: { DevExch }

*Jan 15 01:47:44.334: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

*Jan 15 01:47:44.334: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

*Jan 15 01:47:44.334: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: SError: { DevExch }

*Jan 15 01:47:45.069: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

*Jan 15 01:47:45.069: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

*Jan 15 01:47:45.069: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: SError: { DevExch }

*Jan 15 01:47:45.801: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

*Jan 15 01:47:45.801: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

*Jan 15 01:47:45.801: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: SError: { DevExch }

*Jan 15 01:47:46.526: %IOSXE-3-PLATFORM: R0/0: kernel: ata4:

exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

*Jan 15 01:47:46.526: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

*Jan 15 01:47:46.526: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: SError: { DevExch }

*Jan 15 01:47:47.256: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

*Jan 15 01:47:47.256: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

*Jan 15 01:47:47.256: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: SError: { DevExch }

*Jan 15 01:47:47.980: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

*Jan 15 01:47:47.980: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

*Jan 15 01:47:47.980: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: SError: { DevExch }

*Jan 15 01:47:48.704: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

*Jan 15 01:47:48.704: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

*Jan 15 01:47:48.704: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: SError: { DevExch

}

*Jan 15 01:47:49.432: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

*Jan 15 01:47:49.432: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

*Jan 15 01:47:49.432: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: SError: { DevExch }

*Jan 15 01:47:50.158: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

*Jan 15 01:47:50.158: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

*Jan 15 01:47:50.158: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: SError: { DevExch }

*Jan 15 01:47:50.959: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

*Jan 15 01:47:50.959: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

*Jan 15 01:47:50.959: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: SError: { DevExch }

*Jan 15 01:47:51.710: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

*Jan 15 01:47:51.710: %IOSXE-3-PLATFORM: R0/0: kernel: ata4: irq_stat 0x00000040, connection status changed

After 3 - 5 minutes messages stop appears.

IOS XE asr1001-universalk9.03.04.06.S.151-3.S6.bin

Could anyone help what does these messages means?

Regards,

Konstantin

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

ASR1001 errors.

Create a TAC Case.  Sounds like an IOS bug.

3 REPLIES
Hall of Fame Super Gold

ASR1001 errors.

Create a TAC Case.  Sounds like an IOS bug.

New Member

ASR1001 errors.

Hi Leo,

It seems you are right.

There is no messages after upgrade.

Regards,

Konstantin

Hall of Fame Super Gold

ASR1001 errors.

Thanks for taking the time to rate our posts, Konstantin. 

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