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Community Member

Cisco SCE 8000 rebooting

Hi!

Cisco SCE 8000 working normally while traffic through it not pass. When i connect optical links and start passing traffic throught cisco, i have a problem. SCE watchdog run software reboot with error:

2013-09-30 13:54:40 | FATAL | CPU #000 | A problem occurred in the  SCE8000 Service Control Module Extended (SCM-E) slot 1 ,Please report to Cisco's customer support.

2013-09-30 13:54:40 | ERROR | CPU #000 | SE Watchdog Module: An Error occurred. Please report to Cisco's customer support

2013-09-30 13:54:40 | ERROR | CPU #000 | SE Watchdog Module: An Error occurred. Please report to Cisco's customer support

2013-09-30 13:54:41 | WARN  | CPU #000 | SE Watchdog Module: A problem occurred. Please report to Cisco's customer support

2013-09-30 13:54:41 | INFO  | CPU #000 | Party data base was closed.

In debug file i found:

Interrupt Received from: SimbaDPT[0].Tx[0].CTX_ISR.ECCMultiErrorInt - description: RLDRAM ECC multi bit error interrupt.

What the problem could be?

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Community Member

Cisco SCE 8000 rebooting

Hi Mike,

Which SCOS version do you use? We have such issue with SCOS 3.8.0. There are no problems after upgrade to 3.8.5.

Community Member

Cisco SCE 8000 rebooting

I have tried 3.7.2, 3.8.5, 4.0.0.  Unfortunately, the result is the same. I think that hardware problem (RAM).

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