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CMTS ubr10k crash after upgrade to SCG6

Hi ,

Could anyone tell my why this happened ?

During upgrade to SCG6 happened this , PRE4 A crashed all time , PRE4 B didnt switchover to become as active.

crash log :

Feb 18 00:18:07: %C10KEVENTMGR-1-MAJOR_FAULT: PXF DMA Toaster Fault

, Restarting PXF

Feb 18 00:18:07: %IPCOIR-3-TIMEOUT: Timeout waiting for a response from slot 1/1.

Feb 18 00:18:07: %IPCOIR-2-CARD_UP_DOWN: Card in slot 1/1 is down.  Notifying 2cable-dtcc driver.

Feb 18 00:18:07: %IPCOIR-3-TIMEOUT: Timeout waiting for a response from slot 2/1.

Feb 18 00:18:07: %IPCOIR-2-CARD_UP_DOWN: Card in slot 2/1 is down.  Notifying 2cable-dtcc driver.

SLOT 5/0: Feb 18 00:17:52: %UBR10000-4-REGISTRATION_BEFORE_TFTP: Registration request unexpected: Cable Modem did not attempt TFTP. Registration Rejected. CM Mac Addr <e448.c7b6.e856>

SLOT 5/0: Feb 18 00:17:55: %UBR10000-4-REGISTRATION_BEFORE_TFTP: Registration request unexpected: Cable Modem did not attempt TFTP. Registration Rejected. CM Mac Addr <c8fb.26ec.33b0>

SLOT 5/0: Feb 18 00:17:56: %UBR10000-4-REGISTRATION_BEFORE_TFTP: Registration request unexpected: Cable Modem did not attempt TFTP. Registration Rejected. CM Mac Addr <c8fb.26dc.c2ee>

SLOT 6/0: Feb 18 00:17:54: %UBR10000-4-REGISTRATION_BEFORE_TFTP: Registration request unexpected: Cable Modem did not attempt TFTP. Registration Rejected. CM Mac Addr <c8fb.26fa.f0d8>

SLOT 6/0: Feb 18 00:17:57: %CR10K_CLNT-3-IPCTXERR: IPC send failure: client=5 entity=0 ses=6/0 msg=6 err=timeout

SLOT 6/0: Feb 18 00:17:57: %REQGRP-3-RPCREQ: RPC blocked message for client 5 entity 0 (slot6/0): RPC blocked message timeout waiting for ACK/RPC Reply.

SLOT 6/0: Feb 18 00:18:05: %CR10K_CLNT-3-IPCTXERR: IPC send failure: client=5 entity=0 ses=6/0 msg=6 err=timeout

SLOT 6/0: Feb 18 00:18:05: %REQGRP-3-RPCREQ: RPC blocked message for client 5 entity 0 (slot6/0): RPC blocked message timeout waiting for ACK/RPC Reply.

SLOT 5/1: Feb 18 00:17:57: %CR10K_CLNT-3-IPCTXERR: IPC send failure: client=5 entity=0 ses=5/1 msg=6 err=timeout

SLOT 5/1: Feb 18 00:18:07: %INTR_MGR-3-INTR: Slot 5/1 Waxbill (Datapath Switch): SPI4_PORT0_INTR_RXCH0_MTU_SIZE_ERROR

SLOT 5/1: Feb 18 00:18:07: %INTR_MGR-3-INTR: Slot 5/1 Waxbill (Datapath Switch): SPI4_PORT0_INTR_RXCH0_EOP_ABORT

SLOT 6/1: Feb 18 00:17:58: %CR10K_CLNT-3-IPCTXERR: IPC send failure: client=5 entity=0 ses=6/1 msg=6 err=timeout

SLOT 6/1: Feb 18 00:17:58: %REQGRP-3-RPCREQ: RPC blocked message for client 5 entity 0 (slot6/1): RPC blocked message timeout waiting for ACK/RPC Reply.

Feb 18 00:18:08: Complex restart, reason is PXF DMA Event

Feb 18 00:18:09: %C10K_TOASTER-6-STARTLOAD: Downloading Microcode: file=system:pxf/c10k-cr4-ucode.101.0.0.0, version=101.0.0.0, description=Experimental Software created Thu 25-Jul-13 00:39 by rjiao in view rjiao-scg_CSCtz84970_ucode

Feb 18 00:18:10: %LINK-3-UPDOWN: Interface HTDP0/0/1, changed state to down

SLOT 5/0: Feb 18 00:17:57: %CR10K_CLNT-3-IPCTXERR: IPC send failure: client=5 entity=0 ses=5/0 msg=6 err=timeout

SLOT 5/0: Feb 18 00:17:57: %REQGRP-3-RPCREQ: RPC blocked message for client 5 entity 0 (slot5/0): RPC blocked message timeout waiting for ACK/RPC Reply.

Feb 18 00:18:10: %IPCOIR-5-CARD_DETECTED: Card type 2cable-dtcc (0x5B0) in slot 2/1

Feb 18 00:18:10: %IPCOIR-5-CARD_DETECTED: Card type 2cable-dtcc (0x5B0) in slot 1/1

SLOT 5/0: Feb 18 00:18:01: %UBR10000-5-USMODCHANGE: Interface Cable5/0/4 U3, dynamic modulation changed to 64-QAM

Feb 18 00:18:10: %UBR10KTCC-6-CHG_CLK_REF: Clock reference source set to Internal for DTCC card 1/1 by process Plugin Start

Feb 18 00:18:10: %UBR10KTCC-6-CHG_CLK_REF: Clock reference source set to Internal for DTCC card 2/1 by process Plugin Start

Feb 18 00:18:11: %LINEPROTO-5-UPDOWN: Line protocol on Interface HTDP0/0/1, changed state to down

Feb 18 00:18:11: %UBR10KTCC-5-DTISLOT: DTCC slot 1/1: card role changed to Standby

Feb 18 00:18:11: %UBR10KTCC-5-DTISLOT: DTCC slot 2/1: card role changed to Standby

SLOT 5/0: Feb 18 00:18:05: %CR10K_CLNT-3-IPCTXERR: IPC send failure: client=5 entity=0 ses=5/0 msg=6 err=timeout

SLOT 5/0: Feb 18 00:18:05: %REQGRP-3-RPCREQ: RPC blocked message for client 5 entity 0 (slot5/0): RPC blocked message timeout waiting for ACK/RPC Reply.

SLOT 6/1: Feb 18 00:18:06: %CR10K_CLNT-3-IPCTXERR: IPC send failure: client=5 entity=0 ses=6/1 msg=6 err=timeout

SLOT 6/1: Feb 18 00:18:06: %REQGRP-3-RPCREQ: RPC blocked message for client 5 entity 0 (slot6/1): RPC blocked message timeout waiting for ACK/RPC Reply.

SLOT 6/1: Feb 18 00:18:08: %INTR_MGR-3-INTR: Slot 6/1 Waxbill (Datapath Switch): SPI4_PORT0_INTR_RXCH0_MTU_SIZE_ERROR

SLOT 6/1: Feb 18 00:18:08: %INTR_MGR-3-INTR: Slot 6/1 Waxbill (Datapath Switch): SPI4_PORT0_INTR_RXCH0_EOP_ABORT

Feb 18 00:18:11: %IPCOIR-2-CARD_UP_DOWN: Card in slot 2/1 is up.  Notifying 2cable-dtcc driver.

Feb 18 00:18:11: %IPCOIR-2-CARD_UP_DOWN: Card in slot 1/1 is up.  Notifying 2cable-dtcc driver.

SLOT 5/0: Feb 18 00:18:07: %IPCGRP-6-IBENBDISAB: IronBus interface disabled Primary PRE A

SLOT 5/1: Feb 18 00:18:07: %IPCGRP-6-IBENBDISAB: IronBus interface disabled Primary PRE A

SLOT 6/0: Feb 18 00:18:08: %IPCGRP-6-IBENBDISAB: IronBus interface disabled Primary PRE A

SLOT 7/1: Feb 18 00:18:08: %IPCGRP-6-IBENBDISAB: IronBus interface disabled Primary PRE A

SLOT 6/1: Feb 18 00:18:08: %IPCGRP-6-IBENBDISAB: IronBus interface disabled Primary PRE A

Feb 18 00:18:14: %UBR10KTCC-5-DTISLOT: DTCC slot 1/1: card role changed to Active

Feb 18 00:18:14: %UBR10KTCC-5-DTISLOT: DTCC slot 2/1: card role changed to Standby

SLOT 6/0: Feb 18 00:18:12: %CR10K_CLNT-3-IPCTXERR: IPC send failure: client=5 entity=0 ses=6/0 msg=6 err=timeout

SLOT 6/0: Feb 18 00:18:12: %REQGRP-3-RPCREQ: RPC blocked message for client 5 entity 0 (slot6/0): RPC blocked message timeout waiting for ACK/RPC Reply.

SLOT 5/0: Feb 18 00:18:13: %IPCGRP-6-IBENBDISAB: IronBus interface enabled Primary PRE A

SLOT 5/1: Feb 18 00:18:13: %IPCGRP-6-IBENBDISAB: IronBus interface enabled Primary PRE A

SLOT 6/0: Feb 18 00:18:14: %IPCGRP-6-IBENBDISAB: IronBus interface enabled Primary PRE A

SLOT 6/1: Feb 18 00:18:14: %IPCGRP-6-IBENBDISAB: IronBus interface enabled Primary PRE A

SLOT 7/1: Feb 18 00:18:14: %IPCGRP-6-IBENBDISAB: IronBus interface enabled Primary PRE A

SLOT 5/0: Feb 18 00:18:13: Nickel10g - Waxbill SPI port is in sync

SLOT 5/1: Feb 18 00:18:13: Nickel10g - Waxbill SPI port is in sync

SLOT 6/1: Feb 18 00:18:14: Nickel10g - Waxbill SPI port is in sync

SLOT 7/1: Feb 18 00:18:14: Nickel10g - Waxbill SPI port is in sync

SLOT 6/0: Feb 18 00:18:14: Nickel10g - Waxbill SPI port is in sync

Feb 18 00:18:16: %LINK-3-UPDOWN: Interface HTDP0/0/1, changed state to up

Feb 18 00:18:17: %LINEPROTO-5-UPDOWN: Line protocol on Interface HTDP0/0/1, changed state to up

Feb 18 00:18:19: %C10K_TOASTER-6-STARTPXF:

!!pxf clients started, forwarding code operational!!

Feb 18 00:18:20: %SYS-3-HARIKARI: Process CR10K DTI upgrade process top-level routine exited

Feb 18 00:18:26: %C10KEVENTMGR-3-NOPRESWITCHOVER: No PRE switchover due to PXF fault: PXF restart is within holddown interval

Thanks

1 REPLY
Anonymous
N/A

How did you solve the problem

How did you solve the problem?

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