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Errors in Cisco Collection Manager for SCE

I installed Collection manager and I got errors in logs:

[root@sce-cm ~]# tail -f /opt/cm/cm/logs/adapter-JDBCAdapter.log

2012-05-27 22:41:32,073 [wrkr/JDBCAdapter] ERROR com.cisco.scmscm.db.DbInserter.RPT_LUR - insert err (more details in next line), tag=4042321925, fieldNo-1=13 curSqlIndex=16, i=15

java.lang.ArrayIndexOutOfBoundsException

2012-05-27 22:41:32,073 [wrkr/JDBCAdapter] ERROR com.cisco.scmscm.adapters.jdbc.JDBCAdapter - processRDR - got Throwable

java.lang.ArrayIndexOutOfBoundsException

2012-05-27 22:41:32,073 [wrkr/JDBCAdapter] ERROR com.cisco.scmscm.db.DbInserter.RPT_LUR - insert err - Exception while inserting the rdr values [0, 3, 71, 300, 300, 1338139200, 0, 1, 4, 8, 0, 0, 1], for the rdr tag = 4042321925

java.lang.ArrayIndexOutOfBoundsException

2012-05-27 22:41:32,073 [wrkr/JDBCAdapter] ERROR com.cisco.scmscm.db.DbInserter.RPT_LUR - insert err (more details in next line), tag=4042321925, fieldNo-1=13 curSqlIndex=16, i=15

java.lang.ArrayIndexOutOfBoundsException

2012-05-27 22:41:32,073 [wrkr/JDBCAdapter] ERROR com.cisco.scmscm.adapters.jdbc.JDBCAdapter - processRDR - got Throwable

java.lang.ArrayIndexOutOfBoundsException

RPT_LUR table is empty.

How can I resolve this issue?

Version is 3.7.5

1 REPLY
Cisco Employee

Errors in Cisco Collection Manager for SCE

Hello Marat,

It seems that you might be hitting this one CSCtz20343.

Please check it.

Thanks,

Minja

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