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Community Member

I have some difficulties concerning my ADSL connection

hi,

I have some  ADSL connecrtion problems which I really appreciate if someone could even give a hint about it .

my modulation is G.dmt and after I power on my modem my Downsream SNR is about 20 and the conneciton is fine with 4096 DownStream rate .

after about 17 minutes the connection fails(but not all the time). I don't understand why ? I have called the service provider and they siad every thing is working just fine.

but when they change my connection rate from 4096 to 2048, everything become good . the connection become stable !!

needless to say that when I change the modulation to G.lite the stability of my connection is very good but at the rate of 1.5 .

please help me !

thank you

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