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SCA BB CONSOLE ERROR


Hello gurus:

i need help on one SCA BB 3.5.5  error i am getting this error and i cannot open any .pqb  file and i cannot log into he boxes

Could not create the view: Plug-in site.xml.editor was unable to load class com.cisco.scasbb.client.ui.netnav.site_xml.presentation.NetNavView.

any recomendation?

steps i made:

re instaling the software doesnt work.

comunication from PC to SCE  is OK. i can telnet to SCE but cannot open console for any device SCE i have i am usin SCE 2020

error.bmp

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: SCA BB CONSOLE ERROR

If re-installing doesn't work, you can try the following.

1. Uninstall

2. Delete the directories

       x:\Documents and Settings\\.p-cube

       x:\Documents and Settings\\.scabb*

3. Reinstall

Tom

3 REPLIES
Cisco Employee

Re: SCA BB CONSOLE ERROR

Hi Fernando,

Hasically something went horribly wrong with the SCABB console. Are you trying to install it on a new PC ?

Can you paste the output of the logs from help > Configuration Details > View Details.

~Upi

Cisco Employee

Re: SCA BB CONSOLE ERROR

If re-installing doesn't work, you can try the following.

1. Uninstall

2. Delete the directories

       x:\Documents and Settings\\.p-cube

       x:\Documents and Settings\\.scabb*

3. Reinstall

Tom

New Member

Re: SCA BB CONSOLE ERROR

Thanks a lot Gurus!!!   now i can use  SCA BB console  following steps by Tom Debruyne

by the way i lost all mine last hosts configured there  but no problem i can add them now!

Thanks Tom!!!

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