Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

1130 AP rebooting randomly

I've got this weird problem with my AP. It keeps rebooting randomly. It happen to all the AP in my campus randomly. It happens recently. It have been commission for quite a long time. ie user able to connect and use it. its connect back to the controller to back in another campus. Below are the logs i gather.

*Jun  7 11:13:54.287: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Jun  7 11:13:54.290: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down

*Jun  7 11:13:54.293: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Jun  7 11:13:54.322: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Jun  7 11:13:54.327: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down

*Jun  7 11:13:54.332: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Jun  7 11:13:54.359: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Jun  7 11:14:12.292:  status of voice_diag_test from WLC is false

*Jun  7 11:14:22.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.243.56 peer_port: 5246

*Jun  7 11:14:22.001: %CAPWAP-5-CHANGED: CAPWAP changed state to 

*Jun  7 11:14:23.497: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.243.56 peer_port: 5246

*Jun  7 11:14:23.498: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.243.56

*Jun  7 11:14:23.498: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN

*Jun  7 11:14:23.637: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG

*Jun  7 11:14:26.750: %CAPWAP-5-CHANGED: CAPWAP changed state to UP

*Jun  7 11:14:26.803: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller ITSSN17SWLC01

*Jun  7 11:14:26.850: %LWAPP-3-CLIENTEVENTLOG: SSID FP-GUEST added to the slot[0]

*Jun  7 11:14:26.853: %LWAPP-3-CLIENTEVENTLOG: SSID FP-WLAN added to the slot[0]

*Jun  7 11:14:26.856: %LWAPP-3-CLIENTEVENTLOG: SSID FP-VOICE added to the slot[0]

*Jun  7 11:14:26.858: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down

*Jun  7 11:14:26.860: %LWAPP-3-CLIENTEVENTLOG: SSID FP-VIP added to the slot[0]

*Jun  7 11:14:26.861: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Jun  7 11:14:26.863: %LWAPP-3-CLIENTEVENTLOG: SSID ASTAR-Staff added to the slot[0]

*Jun  7 11:14:26.883: %WIDS-5-ENABLED: IDS Signature is loaded and enabled

*Jun  7 11:14:26.942: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Jun  7 11:16:34.749: %DTLS-3-BAD_RECORD: Erroneous record received from 192.168.243.56: Duplicate (replayed) record

*Jun  7 11:16:38.290: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.243.56:5246

*Jun  7 11:16:38.337: %WIDS-5-DISABLED: IDS Signature is removed and disabled.

*Jun  7 11:16:38.339: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*Jun  7 11:16:38.339: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*Jun  7 11:16:38.339: bsnInitRcbSlot: slot 1 has NO radio

*Jun  7 11:16:38.394: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down

*Jun  7 11:16:38.410: %PARSER-4-BADCFG: Unexpected end of configuration file.

*Jun  7 11:16:38.411: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Jun  7 11:16:38.414: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Jun  7 11:16:38.441: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Jun  7 11:16:56.415:  status of voice_diag_test from WLC is false

*Jun  7 11:16:56.415: %LWAPP-3-CLIENTERRORLOG: spamSendDeleteMobile : AP is not UP state.

*Jun  7 11:16:56.416: %LWAPP-3-CLIENTERRORLOG: spamSendDeleteMobile : AP is not UP state.

*Jun  7 11:17:06.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.243.56 peer_port: 5246

*Jun  7 11:17:06.001: %CAPWAP-5-CHANGED: CAPWAP changed state to 

*Jun  7 11:17:07.490: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.243.56 peer_port: 5246

*Jun  7 11:17:07.491: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.243.56

*Jun  7 11:17:07.491: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN

*Jun  7 11:17:07.632: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG

*Jun  7 11:17:10.743: %CAPWAP-5-CHANGED: CAPWAP changed state to UP

*Jun  7 11:17:10.795: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller ITSSN17SWLC01

*Jun  7 11:17:10.840: %LWAPP-3-CLIENTEVENTLOG: SSID FP-GUEST added to the slot[0]

*Jun  7 11:17:10.843: %LWAPP-3-CLIENTEVENTLOG: SSID FP-WLAN added to the slot[0]

*Jun  7 11:17:10.844: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down

*Jun  7 11:17:10.847: %LWAPP-3-CLIENTEVENTLOG: SSID FP-VOICE added to the slot[0]

*Jun  7 11:17:10.850: %LWAPP-3-CLIENTEVENTLOG: SSID FP-VIP added to the slot[0]

*Jun  7 11:17:10.850: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Jun  7 11:17:10.853: %LWAPP-3-CLIENTEVENTLOG: SSID ASTAR-Staff added to the slot[0]

*Jun  7 11:17:10.872: %WIDS-5-ENABLED: IDS Signature is loaded and enabled

*Jun  7 11:17:10.898: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Jun  7 11:19:42.037: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.243.56:5246

*Jun  7 11:19:42.082: %WIDS-5-DISABLED: IDS Signature is removed and disabled.

*Jun  7 11:19:42.084: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*Jun  7 11:19:42.084: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*Jun  7 11:19:42.084: bsnInitRcbSlot: slot 1 has NO radio

*Jun  7 11:19:42.136: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down

*Jun  7 11:19:42.151: %PARSER-4-BADCFG: Unexpected end of configuration file.

*Jun  7 11:19:42.152: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Jun  7 11:19:42.153: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down

*Jun  7 11:19:42.158: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Jun  7 11:19:42.186: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Jun  7 11:19:42.191: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down

*Jun  7 11:19:42.196: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Jun  7 11:19:42.224: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Jun  7 11:20:00.156:  status of voice_diag_test from WLC is false

*Jun  7 11:20:28.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.243.56 peer_port: 5246

*Jun  7 11:20:28.001: %CAPWAP-5-CHANGED: CAPWAP changed state to 

*Jun  7 11:20:29.508: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.243.56 peer_port: 5246

*Jun  7 11:20:29.509: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.243.56

*Jun  7 11:20:29.509: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN

*Jun  7 11:20:29.650: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG

*Jun  7 11:20:32.762: %CAPWAP-5-CHANGED: CAPWAP changed state to UP

*Jun  7 11:20:32.815: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller ITSSN17SWLC01

*Jun  7 11:20:32.862: %LWAPP-3-CLIENTEVENTLOG: SSID FP-GUEST added to the slot[0]

*Jun  7 11:20:32.865: %LWAPP-3-CLIENTEVENTLOG: SSID FP-WLAN added to the slot[0]

*Jun  7 11:20:32.868: %LWAPP-3-CLIENTEVENTLOG: SSID FP-VOICE added to the slot[0]

*Jun  7 11:20:32.869: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down

*Jun  7 11:20:32.871: %LWAPP-3-CLIENTEVENTLOG: SSID FP-VIP added to the slot[0]

*Jun  7 11:20:32.873: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Jun  7 11:20:32.875: %LWAPP-3-CLIENTEVENTLOG: SSID ASTAR-Staff added to the slot[0]

*Jun  7 11:20:32.895: %WIDS-5-ENABLED: IDS Signature is loaded and enabled

*Jun  7 11:20:32.952: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Jun  7 11:21:20.620: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.243.56:5246

*Jun  7 11:21:20.666: %WIDS-5-DISABLED: IDS Signature is removed and disabled.

*Jun  7 11:21:20.668: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*Jun  7 11:21:20.668: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*Jun  7 11:21:20.668: bsnInitRcbSlot: slot 1 has NO radio

*Jun  7 11:21:20.722: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down

*Jun  7 11:21:20.740: %PARSER-4-BADCFG: Unexpected end of configuration file.

*Jun  7 11:21:20.742: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Jun  7 11:21:20.746: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Jun  7 11:21:20.773: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Jun  7 11:21:38.746:  status of voice_diag_test from WLC is false

*Jun  7 11:23:41.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.243.56 peer_port: 5246

*Jun  7 11:23:41.001: %CAPWAP-5-CHANGED: CAPWAP changed state to 

*Jun  7 11:23:42.511: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.243.56 peer_port: 5246

*Jun  7 11:23:42.512: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.243.56

*Jun  7 11:23:42.512: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN

*Jun  7 11:23:42.651: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG

*Jun  7 11:23:45.763: %CAPWAP-5-CHANGED: CAPWAP changed state to UP

*Jun  7 11:23:45.817: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller ITSSN17SWLC01

*Jun  7 11:23:45.864: %LWAPP-3-CLIENTEVENTLOG: SSID FP-GUEST added to the slot[0]

*Jun  7 11:23:45.866: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down

*Jun  7 11:23:45.872: %LWAPP-3-CLIENTEVENTLOG: SSID FP-WLAN added to the slot[0]

*Jun  7 11:23:45.875: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Jun  7 11:23:45.879: %LWAPP-3-CLIENTEVENTLOG: SSID FP-VOICE added to the slot[0]

*Jun  7 11:23:45.882: %LWAPP-3-CLIENTEVENTLOG: SSID FP-VIP added to the slot[0]

*Jun  7 11:23:45.885: %LWAPP-3-CLIENTEVENTLOG: SSID ASTAR-Staff added to the slot[0]

*Jun  7 11:23:45.903: %WIDS-5-ENABLED: IDS Signature is loaded and enabled

*Jun  7 11:23:45.908: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

20 REPLIES
Hall of Fame Super Gold

1130 AP rebooting randomly

*Jun  7 11:19:42.084: bsnInitRcbSlot: slot 1 has NO radio

How are you powering-up the WAP?

The above-mentioned error message does not sound good. 

New Member

1130 AP rebooting randomly

powering up is fine. it connect to a POE switch without injector. something to do with power?

slot 1 has no radio means hardware faulty or missing hardware?

But it has been running fine since commission.

Hall of Fame Super Gold

1130 AP rebooting randomly

Console into the WAP and reboot the WAP. 

Post the entire bootup process.

New Member

1130 AP rebooting randomly

It boots up normally. look fine to me

Initializing ethernet port 0...

Reset ethernet port 0...

Reset done!

ethernet link up, 100 mbps, full-duplex

Ethernet port 0 initialized: link is up

Loading "flash:/c1130-k9w8-mx.124-23c.JA2/c1130-k9w8-mx.124-23c.JA2"...##############################################################################################################################################################################################################################################################################################################################################################################################################################################################

File "flash:/c1130-k9w8-mx.124-23c.JA2/c1130-k9w8-mx.124-23c.JA2" uncompressed and installed, entry point: 0x3000

executing...

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco IOS Software, C1130 Software (C1130-K9W8-M), Version 12.4(23c)JA2, RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2011 by Cisco Systems, Inc.

Compiled Wed 13-Apr-11 12:58 by prod_rel_team

Proceeding with system init

Proceeding to unmask interrupts

Initializing flashfs...

flashfs[1]: 26 files, 8 directories

flashfs[1]: 0 orphaned files, 0 orphaned directories

flashfs[1]: Total bytes: 15740928

flashfs[1]: Bytes used: 6952448

flashfs[1]: Bytes available: 8788480

flashfs[1]: flashfs fsck took 4 seconds.

flashfs[1]: Initialization complete....done Initializing flashfs.

Radio0  present A506 7100 E8000000 A0000000 80000000 3

Radio1 not present 0 0 0 0 0 2

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AIR-LAP1131G-E-K9    (PowerPCElvis) processor (revision D0) with 27638K/5120K bytes of memory.

Processor board ID FGL1510V0WK

PowerPCElvis CPU at 262Mhz, revision number 0x0950

Last reset from power-on

LWAPP image version 7.0.116.0

1 FastEthernet interface

1 802.11 Radio(s)

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: C4:71:FE:20:46:E4

Part Number                          : 73-11587-02

PCA Assembly Number                  : 800-30422-01

PCA Revision Number                  : B0

PCB Serial Number                    : FOC1450155Y

Top Assembly Part Number             : 800-29582-02

Top Assembly Serial Number           : FGL1510V0WK

Top Revision Number                  : A0

Product/Model Number                 : AIR-LAP1131G-E-K9  

% Please define a domain-name first.

Press RETURN to get started!

Translating "CISCO-LWAPP-CONTROLLER"...domain server (255.255.255.255)

*Mar  1 00:00:06.211: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed

*Mar  1 00:00:07.817: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0

*Mar  1 00:00:07.937: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log (contains, 296 messages)

*Mar  1 00:00:07.967:  status of voice_diag_test from WLC is false

*Mar  1 00:00:10.075: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up

*Mar  1 00:00:10.134: %SYS-5-RESTART: System restarted --

Cisco IOS Software, C1130 Software (C1130-K9W8-M), Version 12.4(23c)JA2, RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2011 by Cisco Systems, Inc.

Compiled Wed 13-Apr-11 12:58 by prod_rel_team

*Mar  1 00:00:10.134: %SNMP-5-COLDSTART: SNMP agent on host DSI-L3-AP2 is undergoing a cold start

*Mar  1 00:00:10.235: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Mar  1 00:00:11.075: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up

*Mar  1 00:00:11.235: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*Mar  1 00:00:29.233: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*Mar  1 00:00:29.233: bsnInitRcbSlot: slot 1 has NO radio

*Mar  1 00:00:29.476: %SSH-5-ENABLED: SSH 2.0 has been enabled

*Mar  1 00:00:29.883: %PARSER-4-BADCFG: Unexpected end of configuration file.

*Mar  1 00:00:29.883:  status of voice_diag_test from WLC is false

*Mar  1 00:00:29.971: Logging LWAPP message to 255.255.255.255.

*Mar  1 00:00:31.483: %CDP_PD-4-POWER_OK: Full power - INJECTOR_DETECTED_PD inline power source

*Mar  1 00:00:31.722: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Mar  1 00:00:32.497: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up

*Mar  1 00:00:32.497: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.255 started - CLI initiated

Translating "CISCO-LWAPP-CONTROLLER"...domain server (255.255.255.255)

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*Jun  8 17:49:41.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.243.56 peer_port: 5246

*Jun  8 17:49:41.001: %CAPWAP-5-CHANGED: CAPWAP changed state to 

*Jun  8 17:49:42.492: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.243.56 peer_port: 5246

*Jun  8 17:49:42.493: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.243.56

*Jun  8 17:49:42.493: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN

*Jun  8 17:49:42.639: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG

wmmAC status is FALSE

*Jun  8 17:49:45.752: %CAPWAP-5-CHANGED: CAPWAP changed state to UP

*Jun  8 17:49:45.804: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller ITSSN17SWLC01

*Jun  8 17:49:45.851: %LWAPP-3-CLIENTEVENTLOG: SSID FP-GUEST added to the slot[0]

*Jun  8 17:49:45.853: %LWAPP-3-CLIENTEVENTLOG: SSID FP-WLAN added to the slot[0]

*Jun  8 17:49:45.856: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down

*Jun  8 17:49:45.857: %LWAPP-3-CLIENTEVENTLOG: SSID FP-VOICE added to the slot[0]

*Jun  8 17:49:45.860: %LWAPP-3-CLIENTEVENTLOG: SSID FP-VIP added to the slot[0]

*Jun  8 17:49:45.862: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Jun  8 17:49:45.863: %LWAPP-3-CLIENTEVENTLOG: SSID ASTAR-Staff added to the slot[0]

*Jun  8 17:49:45.940: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

User Access Verification

Username:

Cisco Employee

1130 AP rebooting randomly

#Did resetting the AP fixed the issue.

#Do you've RLDP enabled on WLC, get show log, more event.log from AP.

Cisco Employee

1130 AP rebooting randomly

Reboot the AP, see if the Radio able to initialize. post the startup AP capture.

flashfs[1]: flashfs fsck took 5 seconds.
flashfs[1]: Initialization complete....done Initializing flashfs.

Radio0 not present 0 0 0 0 0 3
Radio1 not present 0 0 0 0 0 2

Re: 1130 AP rebooting randomly

It is probably a memory issue:

*Jun  7 11:19:42.136: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down

*Jun  7 11:19:42.151: %PARSER-4-BADCFG: Unexpected end of configuration file.

Try differnet power sources (PoE, Power supply...etc).
If the problem persits then try to upgrade you firmware (or reset the AP to default if you already using latest firmware).

Hope this will improve something.

Amjad

Rating useful replies is more useful than saying "Thank you"
New Member

1130 AP rebooting randomly

1) RDLP is not enable on controller

2) Resetting the AP does not fixed the issue also

3) firware of AP is Version 12.4(23c)JA2

4) Below is the show controller d0

show controllers d0

!

interface Dot11Radio0

Radio AIR-AP1131G, Base Address 003a.9a6a.e030, BBlock version 0.00, Software version 6.30.33

Serial number: GAM1611515U

Number of supported simultaneous BSSID on Dot11Radio0: 16

Carrier Set: EMEA (EU) (-E)

Uniform Spreading Required: No

Configured Frequency: 2412 MHz  Channel 1

Allowed Frequencies: 2412(1) 2417(2) 2422(3) 2427(4) 2432(5) 2437(6) 2442(7) 2447(8) 2452(9) 2457(10) 2462(11) 2467(12) 2472(13)

Listen Frequencies: 2412(1) 2417(2) 2422(3) 2427(4) 2432(5) 2437(6) 2442(7) 2447(8) 2452(9) 2457(10) 2462(11) 2467(12) 2472(13) 2484(14)

Beacon Flags: 0, Interface Flags 20105, Interface Events 0, Mode 9; Beacons are enabled; Probes are enabled

High Density mode disabled

  Local Rx sensitivity (Config -80, Max -60, Min -11) dBm

        CCA Sensitivity -60 dBm

  Cell  Rx sensitivity -80 dBm, CCA Sensitivity -60 dBm

Configured CCK Power: 14 dBm (level 1)

Configured OFDM Power: 14 dBm

Active power levels by rate

     1.0 to 54.0  , 14  dBm

  OffChnl Power: 14, Rate 1.0

Allowed CCK Power Levels:  -1 2 5 8 11 14

Allowed OFDM Power Levels: -1 2 5 8 11 14

Allowed Client Power Levels: 2 5 8 11 14

Receive Antennas : right-a left-b

Transmit Antennas : right-a left-b

Antenna: internal, Gain: Allowed 8, Reported 8, In Use 8

Active Rates:  basic-11.0 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0

Current Rates:  basic-11.0 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0

Allowed Rates:  1.0 2.0 5.5 6.0 9.0 11.0 12.0 18.0 24.0 36.0 48.0 54.0

All Rates:  1.0 2.0 5.5 11.0 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0

Default Rates:  basic-1.0 basic-2.0 basic-5.5 basic-11.0 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0

Best Range Rates:  basic-1.0 2.0 5.5 11.0 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0

Best Throughput Rates:  basic-1.0 basic-2.0 basic-5.5 basic-11.0 basic-6.0 basic-9.0 basic-12.0 basic-18.0 basic-24.0 basic-36.0 basic-48.0 basic-54.0

Current Voice Rates:  basic-5.5 basic-11.0 6.0 12.0 24.0 [disabled until voice packet-discard enabled]

Default Voice Rates:  basic-5.5 basic-11.0 6.0 12.0 24.0

Managment Rates:  basic-11.0 6.0 9.0

Multicast Rates:  basic-11.0Multicast Active rate: 11.0

Data Rate Sensitivity (rate, SNR dB, Contention dBm)

( 1.0, 10, -93)   ( 2.0, 10, -92)   ( 5.5, 11, -90)   (11.0, 14, -90)  

( 6.0, 15, -89)   ( 9.0, 16, -88)   (12.0, 18, -88)   (18.0, 19, -86)  

(24.0, 20, -85)   (36.0, 24, -81)   (48.0, 27, -78)   (54.0, 31, -77)  

ERP settings: short slot time.

Neighbors in non-erp mode:

Number of MFP Indices: 10

RFID Tag Detection: Enabled

Multicast Address filtered:   010b.8500.0000  010c.cc00.0000  0114.7e00.0000  0140.9600.0003  0140.9600.0004

Packet type filtered: 

Probe limit: active on, filter on, count 2, time 500000

Assoc limit: active off, count 25, time 500000

Radio Management (RM) Configuration: Regular AP, Mode 1, Disabled

MCST RSCs: [0]0x0 [1]0x0 [2]0x0 [3]0x0 [4]0x0 [5]0x0 [6]0x0 [7]0x0 [8]0x0

TKIP Cum Stats: STA            MIC-L-Errs MIC-R-Errs Replay   C-Measure

                0000.0000.0000 00000000   00000000   00000000 00000000

AES-CCMP Cum Stats: 00000000 replays discarded

Channel Utilization Extensions: Disabled

QBSS Load: 0x7, Policing Stats: Rx downgrades 0, Tx downgrades 0

Classifier Stats tx_on_up6  0, tx_on_up4 0

Configured Local Access Class Parameters

  Back      : cw-min 4 cw-max 10 fixed-slot 7 admission-control Off txop 0

  Best      : cw-min 4 cw-max 6 fixed-slot 3 admission-control Off txop 0

  Video     : cw-min 3 cw-max 4 fixed-slot 1 admission-control Off txop 3008

  Voice     : cw-min 2 cw-max 3 fixed-slot 1 admission-control Off txop 1504

SIP stats sip_udp_rx_pkt 0, sip_tcp_rx_pkt 0,

                            downlink classified_pkt 0,

                            uplink classified_pkt 0,

                            num_processed_SIP_Calls 0

Transmit queues: Limit 650 Current 0 In-Progress 0

              AMSDU In-Progress 0

       ---- Active --- In-Progress --------------- Counts --------------

       Cnt Quo Bas Max Cnt Quo Bas       Sent   Discard  Fail    Retry  Multi

Uplink   0   0   0   0   0   0   0          0         0     0        0      0

Voice    0   0   0   0   0   0   0      59612         0  2311     1263     80

Video    0   0   0   0   0   0   0          0         0     0        0      0

Best     0   3 650   3   0   3 105    1927788         7  1784    45964  26635

Mcast    0   0   0   0   0   0   0      35686        10    19        0      0

Mcast    0   0   0   0   0   0   0        155         0     0        0      0

Mcast    0   0   0   0   0   0   0          0         0     0        0      0

Mcast    0   0   0   0   0   0   0          0         0     0        0      0

Mcast    0   0   0   0   0   0   0     329828     22165     0        0      0

Mcast    0   0   0   0   0   0   0          0         0     0        0      0

Mcast    0   0   0   0   0   0   0          0         0     0        0      0

Mcast    0   0   0   0   0   0   0          0         0     0        0      0

Mcast    0   0   0   0   0   0   0          0         0     0        0      0

Mcast    0   0   0   0   0   0   0          0         0     0        0      0

Mcast    0   0   0   0   0   0   0          0         0     0        0      0

Mcast    0   0   0   0   0   0   0          0         0     0        0      0

Mcast    0   0   0   0   0   0   0          0         0     0        0      0

Mcast    0   0   0   0   0   0   0          0         0     0        0      0

Mcast    0   0   0   0   0   0   0          0         0     0        0      0

Mcast    0   0   0   0   0   0   0          0         0     0        0      0

Back     0   0   0   0   0   0   0      35686        10    19        0      0

BSSIDS Index Flags State Next Held Defer NonDefer Clients Tsf Dtim Txq

  E030     0    20     0    0    0     0        0       0   0    1   0e

  E031     1    20     0    0    0     0        0       0  48    1   1e

  E032     2    20     0    0    0     0        0       0  24    1   2e

  E033     3    20     0    0    0     0        0       0  72    1   3e

  E034     4    20     0    0    0     0        0       0  12    1   4e

  E035     5    20     0    0    0     0        0       0  60    1   5d

  E036     6    20     0    0    0     0        0       0  36    1   6d

  E037     7    20     0    0    0     0        0       0  84    1   7d

  E038     8    20     0    0    0     0        0       0   6    1   8d

  E039     9    20     0    0    0     0        0       0  18    1   9d

  E03A    10    20     0    0    0     0        0       0  30    1  10d

  E03B    11    20     0    0    0     0        0       0  42    1  11d

  E03C    12    20     0    0    0     0        0       0  54    1  12d

  E03D    13    20     0    0    0     0        0       0  66    1  13d

  E03E    14    20     0    0    0     0        0       0  78    1  14d

  E03F    15    20     0    0    0     0        0       0  90    1  15d

Driver TX blocks: in use 0, high 0, at reset 0, fail 75 drop 75

Off Channel Metrics: Timeouts - Tx 0 Beacon 0 DTIM MC Waits 31

            AMSDU Deferrals 0

---Clients     AID VLAN      Status    Age  Tx     Mode Enc Key       Rate

78a3.e4ee.0ade   3    5 00 000 000 0FF 100  0-0 (0) 00B0 000 0-0  10FF0000 06C 06C

0016.6f37.802c   4    5 00 040 000 0FF 284  0-0 (0) 00B0 000 0-0  10FF0000 06C 030

                 RxPkts KBytes  Dup Dec Mic   TxPkts  KBytes  Retry RSSI SNR

78a3.e4ee.0ade       87      9    0   0   0       10       1      0   64  27

0016.6f37.802c      166     10    1   0   0        5       0      5   77  18

               IP Address      Pauses    Idle   RSC

78a3.e4ee.0ade 192.168.148.189 00000 00000

0016.6f37.802c 192.168.148.211 00000 00000

Video Report:  Cnt  Rate  Retries/Tot

8021x auth in prog 0 allowed 0

Vlan BSSID   Clients PSP Pri HT Encr  Key0 Key1 Key2 Key3 SSIDs MFP

   0n E030 0       0   0   0  0    0                    

   1  E030 0       0   7   1  0    0                      FP-GUEST 0

   2  E031 1       0   2   3  0    0                      FP-WLAN 0

   3  E032 2       0   0   6  0  224       x128           FP-VOICE 0

   4  E033 3       0   0   3  0    0                      FP-VIP 0

   5  E034 4       2 133   3  0    0                      ASTAR-Staff 0

0 0 flags 3 match 7

1 1 flags 3 match 1

2 2 flags 3 match 1

3 3 flags 3 match 3

4 4 flags 3 match 3

Protocol 55

Registers: io E8000000 mem 80000000 aux A0000000

0000 FF50 0000 0000 0021 0000 0000 0000

0001 0000 0000 0000 0000 0000 0000 0000

0000 0000 0000 0000 0000 0000 0000 0000

0100 0407 0000 0000 0020 0A90 E3CE 0504

0000 0000 0000 0000 0ED4 007E A700 D441

00000000 42028300 01400180 FFEC7FFF FFFF7FFB 00000000 00000800 00003108

FFFFBEE2 00002FFF 0B83ADDC 05201628 00000000 00000000 0000800C 00008041

00000000 00000000 00000000 00000000 00002F10 00008FCE 00000000 0000B048

Radio running:  temp 0 C tx_power 14 bb_code 0x0

    rssi_threshold 0x0 gain offset 0 platform 1

PCI sys_id: 0xA506 subsys_id 0x7100 (0x7101)

Unicast ciphers 0x0 mcast ciphers 0x0

Rid Ring:

A0000970: 00B88000 21EBB610 * n

Rx Ring:

A0000950: 89380000 21D24264   v, 89380000 21DCF620 * v

A0000960: 89380000 21D7773C   v, 89380000 21D69918   v

Tx Ring:

A0000800: 00368000 21D6C36C   n, 00368000 21E372E8   n

A0000810: 00368000 21E5F82C   n, 00368000 21D26224   n

A0000820: 00368000 21D24268   n, 00368000 21DB39DC   n

A0000830: 00368000 21D97D94   n, 00368000 21DB0F8C   n

A0000840: 00368000 21E72AF0   n, 00368000 21D24268 * n

A0000850: 00368000 21E50F74   n, 00368000 21D26224   n

A0000860: 00368000 21DB0F8C   n, 00368000 21B067F8   n

A0000870: 00368000 21E8C77C   n, 00368000 21EA39B8   n

A0000880: 00368000 21DB39DC   n, 00368000 21D59B3C   n

A0000890: 00368000 21DA1C40   n, 00368000 21D77740   n

TxDn Ring:

A0000930: 802C0000 21EBBE18   v, 802C0000 21EBBF78 * v

A0000940: 802C0000 21EBC0D8   v, 802C0000 21EBC238   v

Ring Errors - rx-pak:0 rx-index:0 tx-pak:0

Multicast counters:

Internal MC counts:

0 (0) 0 (0) 0 (0) 0 (0) 51 (51) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0)

-Channel Range-  -------Rates------ Max Power   Allowed

  1 to  13 by 1  1.0    to 54.0     14    

        DOT11 Statistics (Cumulative Total/Last 5 Seconds):

RECEIVER                               TRANSMITTER

Host Rx K Bytes:    1055249 / 47       Host Tx K Bytes:        510779 / 0

Unicasts Rx:        1698215 / 0        Unicasts Tx:           4128606 / 6

Unicasts to host:   1698215 / 0        Unicasts by host:       391350 / 0

Broadcasts Rx:    258688533 / 574      Broadcasts Tx:       112121351 / 244

Beacons Rx:       126401436 / 276      Beacons Tx:          111640561 / 244

Broadcasts to host:129266182 / 287      Broadcasts by host:     480790 / 0

Multicasts Rx:       195670 / 0        Multicasts Tx:         1480930 / 3

Multicasts to host:       0 / 0        Multicasts by host:    1480930 / 3

Mgmt Packets Rx:    3004187 / 11       Mgmt Packets Tx:       3771075 / 6

RTS received:         17408 / 0        RTS transmitted:        106368 / 0

Duplicate frames:     47699 / 0        CTS not received:        84687 / 0

CRC errors:        52434458 / 27       Unicast Fragments Tx:  4104314 / 6

WEP errors:               0 / 0        Retries:                145853 / 0

Buffer full:              0 / 0        Packets one retry:       20512 / 0

Host buffer full:         0 / 0        Packets > 1 retry:       26715 / 0

Header CRC errors:     1436 / 0        Protocol defers:       1618157 / 2

Invalid header:      875650 / 0        Energy detect defers:   678905 / 0

Length invalid:           0 / 0        Jammer detected:             0 / 0

Incomplete fragments:     0 / 0        Packets aged:                0 / 0

Rx Concats:               0 / 0        Tx Concats:                  0 / 0

RATE 11.0

Rx Packets:        105186152 / 244      Tx Packets:              12471 / 0

Rx Bytes:          3504816139 / 38239    Tx Bytes:              4834544 / 0

RTS Retries:            804 / 0        Data Retries:             9010 / 0

RATE 6.0

Rx Packets:          259961 / 0        Tx Packets:               7307 / 0

Rx Bytes:           3808065 / 0        Tx Bytes:              2505674 / 0

RTS Retries:          18904 / 0        Data Retries:            25572 / 0

RATE 9.0

Rx Packets:            5257 / 0        Tx Packets:               6653 / 0

Rx Bytes:            628882 / 0        Tx Bytes:              2526326 / 0

RTS Retries:           5778 / 0        Data Retries:             8332 / 0

RATE 12.0

Rx Packets:           24077 / 0        Tx Packets:               4906 / 0

Rx Bytes:           1536872 / 0        Tx Bytes:              2390613 / 0

RTS Retries:            579 / 0        Data Retries:            10596 / 0

RATE 18.0

Rx Packets:           56141 / 0        Tx Packets:               8910 / 0

Rx Bytes:           4653092 / 0        Tx Bytes:              4013168 / 0

RTS Retries:           1171 / 0        Data Retries:            12524 / 0

RATE 24.0

Rx Packets:          100952 / 0        Tx Packets:              13351 / 0

Rx Bytes:           6732520 / 0        Tx Bytes:              5281739 / 0

RTS Retries:              0 / 0        Data Retries:            15385 / 0

RATE 36.0

Rx Packets:          112724 / 0        Tx Packets:              21371 / 0

Rx Bytes:           7842404 / 0        Tx Bytes:              8767076 / 0

RTS Retries:              0 / 0        Data Retries:            13570 / 0

RATE 48.0

Rx Packets:          101143 / 0        Tx Packets:              56862 / 0

Rx Bytes:           7031248 / 0        Tx Bytes:             39830804 / 0

RTS Retries:              0 / 0        Data Retries:            13139 / 0

RATE 54.0

Rx Packets:          519877 / 0        Tx Packets:             206377 / 0

Rx Bytes:          50376576 / 0        Tx Bytes:            159407113 / 0

RTS Retries:              0 / 0        Data Retries:            10489 / 0

Multicast throttle drops: 0

Client TX pause count: 7764

Bad receive packet count: 0

Media Direct Band Configuration

        Unicast Video Redirect = 0

        Client Min Phy Rate = 0

        Max Retry Percentage = 0

Dot11 Current Video Transmission Metrics:

        Arrivals:0 Q-Drops:0 Tries:0 Agg:0 Success:0 Fail:0

Dot11 5-second Video Transmission Metrics:

        Arrivals:0 Tries:0 Agg:0 Success:0 Fail:0

        Radio-Q-Peak:1 Video-Q-Peak:0 Video-Q-Drops:0

        Delay - Tot Msec:0 10/20/40/40+ Msec:0/0/0/0

Dot11 1-second Video Transmission Metrics:

        Q-util:0 max-tx-time:0 p-chan:28 p-video:0 L/r:0

Last radio reset code: 37

Radio resets - total:3347 retries:0 failed:0

Reset Stats: Start Cnt: 2514, Recovery: Cnt 0, Last Ret: 0, Fails: 0, Recvry Status: Stalled NO, In Prog NO

   Code/Count: 37/01666 51/00012 52/00001 54/00831

   Code/Count: 62/00836 67/00001

Log Buffer:

Hall of Fame Super Gold

1130 AP rebooting randomly

So Alvin, after the WAP reboots itself, what is the result with the command "sh version"?

New Member

1130 AP rebooting randomly

it shows up for the 2 days over the wkend. But logs still shows interface up and down.

Its more of a interface up and down issue rather that the whole AP reboot.

Error from show controller

Last radio reset code: 37

Status 37: Generic interface reset (up/down), often seen during bootup or on configuration changes.

AP2# show ver

Cisco IOS Software, C1130 Software (C1130-K9W8-M), Version 12.4(23c)JA2, RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2011 by Cisco Systems, Inc.

Compiled Wed 13-Apr-11 12:58 by prod_rel_team

ROM: Bootstrap program is C1130 boot loader

BOOTLDR: C1130 Boot Loader (C1130-BOOT-M) Version 12.3(8)JEA, RELEASE SOFTWARE (fc2)

AP2 uptime is 2 days, 23 hours, 24 minutes

System returned to ROM by power-on

System image file is "flash:/c1130-k9w8-mx.124-23c.JA2/c1130-k9w8-mx.124-23c.JA2"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

Hall of Fame Super Gold

1130 AP rebooting randomly

AP2 uptime is 2 days, 23 hours, 24 minutes

According to this the WAP had a power reboot.

May I ask if this WAP is connected to a Cisco PoE switch?  If it is, can you exactly specify what model?

New Member

1130 AP rebooting randomly

yes i did a power reboot as suggested.

It connected to Juniper PoE switch, EX4200-48p [10.4R5.5]

1130 AP rebooting randomly

I can see there is huge number of CRC errors:

CRC errors:        52434458 / 27       Unicast Fragments Tx:  4104314 / 6

can you please check noise/interference around the AP? I've heared from Cisco once about similar issue that the reason could be the noise/interference around the AP.

I don't believe that it is normal situation that the AP to reboot when there is high interference/noise around, but this is what Cisco said. I think it is a bug overall if it is true that the AP reboots due noise/interference around.

HTH

Amjad

Rating useful replies is more useful than saying "Thank you"
Hall of Fame Super Gold

1130 AP rebooting randomly

It connected to Juniper PoE switch, EX4200-48p [10.4R5.5]

Can you run a TDR?

1130 AP rebooting randomly

Leo:
Is TDR test available on switches from other vendors than Cisco?

Rating useful replies is more useful than saying "Thank you"
Hall of Fame Super Gold

1130 AP rebooting randomly

Is TDR test available on switches from other vendors than Cisco?

I'm no expert with other vendors but I do know Juniper switches now support TDR.

New Member

1130 AP rebooting randomly

After week of moniotring,we did Open a TAC case and still monitor. AP is still give the same issue. Need a TDR on Juniper switch, it gives some error. but the AP is up and running. I did a TDR on my machine and it some error too, but my connection is still connected nor drop and reconnected, so the error on the TDR might not cause the interface reboot of AP. What other possible cause could it be???

1130 AP rebooting randomly

Alvin:

I had an AP (1242) that keeps stop joining WLC every few hours until I shut/no shut swtich port (it is powered by PoE).

usign TDR I found that pairs 3 and 4 show impedence mismatch. We changed the cable and the AP worked fine.

However, I found that there are some APs show impedence mismatch on same paris as the first AP but those APs are working fine without a problem!!

So I don't trust this TDR test so much if it gives me impedence mismatch on 3rd and 4th pairs.

just wanted to share it with you hoping it will be useful.

Amjad

Rating useful replies is more useful than saying "Thank you"
New Member

1130 AP rebooting randomly

Thanks for sharing Amjad, I did the same thing as well, changing the cable but still gives the same issue. Maybe i can try to shut and no shut the port.

Hall of Fame Super Gold

1130 AP rebooting randomly

So I don't trust this TDR test so much if it gives me impedence mismatch on 3rd and 4th pairs 

Hmmmm ... 4th pair or Pair "D" I wouldn't be worried because this controls GigabitEthernet.  3rd pair or Pair "C" is something else altogether because this controls PoE.

1641
Views
0
Helpful
20
Replies