The client may not roam if the original signal )first ap) is still good enough for the client to connect.
What you can do from AP perspective is to keep the cell overlapping about 10 - 15%.
The roaming process is a client decision. Nothing can be done on APs perspective (some parameters on wlc are available to help ccx clients decide better decision to roam but the decision is still being decided by the client).
So you better contact your wlan adapter's vendor if you want to change the roaming parameters (you may google it as well)
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Transferring Crash file from standby: Login to the Active WLC in HA.
From CLI: (Cisco Controller) >transfer upload datatype crash (Cisco
Controller) >transfer upload filename (Cisco
Controller) >transfer upload mode tftp (Cisco Controller) >transfer
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