out of box AP restriction:

karinn001 · ‎08-31-2015

Hi,

I have 2602 AP and i rebooted after rebooting i could not joining the controller (2502) and getting the following logs. Kindly suggests me any solution. Moreover after rebooting AP showed the admin "status disable" and clean air status is "down". I manually enable both these options after that Cisco Prime and controller showing no error but both the radio channel could not on or no signal is broadcast.

*Mar 1 00:00:11.615: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed
*Mar 1 00:00:11.619: %IFMGR-7-NO_IFINDEX_FILE: Unable to open nvram:/ifIndex-table No such file or directory
*Mar 1 00:00:15.123: %LINK-6-UPDOWN: Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:18.795: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0
*Mar 1 00:00:25.171: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1
*Mar 1 00:00:27.827: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C2600 Software (AP3G2-K9W8-M), Version 15.2(2)JB3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Thu 19-Dec-13 04:30 by prod_rel_team
*Mar 1 00:00:27.827: %SNMP-5-COLDSTART: SNMP agent on host APf8c2.8838.9850 is undergoing a cold start
*Mar 1 00:00:27.883: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 1 00:00:27.883: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar 1 00:00:28.227: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Mar 1 00:00:28.879: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 1 00:00:28.883: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 1 00:00:28.883: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 1 00:00:31.295: %SOAP_FIPS-2-SELF_TEST_HW_SUCCESS: HW crypto FIPS self test passed
*Mar 1 00:00:31.295: DPAA Initialization Complete
*Mar 1 00:00:31.295: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
*Mar 1 00:00:32.295: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up

*Mar 1 00:00:36.891: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER
*Mar 1 00:00:36.891: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255lwapp_crypto_init: MIC Present and Parsed Successfully

*Mar 1 00:00:37.043: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Mar 1 00:00:56.635: Logging LWAPP message to 255.255.255.255.

*Mar 1 00:00:59.135: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source
*Mar 1 00:01:00.227: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 1 00:01:01.227: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Mar 1 00:01:01.319: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 1 00:01:02.319: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Mar 1 00:02:56.639: %CAPWAP-3-STATIC_TO_DHCP_IP: Could not discover WLC using static IP. Forcing AP to use DHCP.
*Mar 1 00:03:04.663: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 2 combination.
*Mar 1 00:03:04.671: %IP-4-DUPADDR: Duplicate address 10.0.10.63 on BVI1, sourced by 4c4e.353d.85b0
*Mar 1 00:03:04.715: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 10.0.10.63, mask 255.255.255.0, hostname APf8c2.8838.9850

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)
*Mar 1 00:03:06.643: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.

*Mar 1 00:03:15.643: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER
*Mar 1 00:03:25.643: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Aug 31 12:26:40.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.0.10.52 peer_port: 5246
*Aug 31 12:26:40.479: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.0.10.52 peer_port: 5246
*Aug 31 12:26:40.479: %CAPWAP-5-SENDJOIN: sending Join Request to 10.0.10.52
*Aug 31 12:26:40.499: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*Aug 31 12:26:40.499: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*Aug 31 12:26:40.499: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Aug 31 12:26:40.499: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.0.10.52
*Aug 31 12:26:40.923: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Aug 31 12:26:40.995: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Aug 31 12:26:41.059: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller PK-KARAC-WLC1
*Aug 31 12:26:41.343: %WIDS-6-ENABLED: IDS Signature is loaded and enabled
*Aug 31 12:26:41.923: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Aug 31 12:26:41.995: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down

Rasika Nayanajith · ‎08-31-2015

Pls post "show sysinfo" output from your WLC and "show version" form your AP CLI.

Rasika

karinn001 · ‎09-02-2015

Hi,

cisco AIR-CAP2602I-C-K9 (PowerPC) processor (revision A0) with 180214K/81920K bytes of memory.
Processor board ID FGL1826W3VT
PowerPC CPU at 800Mhz, revision number 0x2151
Last reset from power-on
LWAPP image version 7.4.121.0
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: F8:C2:88:38:98:50
Part Number : 73-14588-03
PCA Assembly Number : 800-37899-01
PCA Revision Number : B0
PCB Serial Number : FOC18223XMN
Top Assembly Part Number : 800-38356-01
Top Assembly Serial Number : FGL1826W3VT
Top Revision Number : A0
Product/Model Number : AIR-CAP2602I-C-K9

SYSinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.4.121.0
Bootloader Version............................... 1.0.16
Field Recovery Image Version..................... 1.0.0
Firmware Version................................. PIC 16.0

Build Type....................................... DATA + WPS

System Name...................................... PK-KARAC-WLC1
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 10.0.10.52
Last Reset....................................... Software reset
System Up Time................................... 288 days 22 hrs 40 mins 36 secs
System Timezone Location......................... (GMT -1:00) Azores
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

--More-- or (q)uit
Configured Country............................... Multiple Countries:PK,US
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +26 C
External Temperature............................. +30 C
Fan Status....................................... 4200 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 2
Number of Active Clients......................... 21

Memory Current Usage............................. Unknown
Memory Average Usage............................. Unknown
CPU Current Usage................................ Unknown
CPU Average Usage................................ Unknown

Burned-in MAC Address............................ 68:86:A7:36:8C:C0
Maximum number of APs supported.................. 25

karinn001 · ‎09-02-2015

Hi Rasika,

It is also share that we are running our wireless system and found no error. We just rebooted and after that AP is showing the error. LED status of the AP is green stable.

karinn001 · ‎09-02-2015

Moreover,

When i configure AP GUI it is showing the following(Pls see the attachment )

karinn001 · ‎09-02-2015

When i restart the AP i got the final logs.

*Mar 1 00:01:22.687: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER
*Mar 1 00:01:32.687: %CAPWAP-3-ERRORLOG: Selected MWAR 'PK-KARAC-WLC1'(index 0).
*Mar 1 00:01:32.687: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Sep 3 05:07:35.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.0.10.52 peer_port: 5246
*Sep 3 05:07:35.419: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.0.10.52 peer_port: 5246
*Sep 3 05:07:35.419: %CAPWAP-5-SENDJOIN: sending Join Request to 10.0.10.52
*Sep 3 05:07:35.419: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*Sep 3 05:07:35.419: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*Sep 3 05:07:35.419: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Sep 3 05:07:35.419: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.0.10.52
*Sep 3 05:07:35.819: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Sep 3 05:07:35.899: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Sep 3 05:07:35.963: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller PK-KARAC-WLC1
*Sep 3 05:07:36.095: %WIDS-6-ENABLED: IDS Signature is loaded and enabled
*Sep 3 05:07:36.819: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Sep 3 05:07:36.899: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down

Saravanan Lakshmanan · ‎09-06-2015

initial debugs showing this:

*Mar 1 00:02:56.639: %CAPWAP-3-STATIC_TO_DHCP_IP: Could not discover WLC using static IP. Forcing AP to use DHCP.
*Mar 1 00:03:04.663: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 2 combination.
*Mar 1 00:03:04.671: %IP-4-DUPADDR: Duplicate address 10.0.10.63 on BVI1, sourced by 4c4e.353d.85b0
*Mar 1 00:03:04.715: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 10.0.10.63, mask 255.255.255.0, hostname APf8c2.8838.9850

karinn001 · ‎09-06-2015

Hi,

I diagnose the issue AP are in different WLN group "Out of Box" I removed all Aps and issue resolved.

Thanks allot

Saravanan Lakshmanan · ‎09-06-2015

out of box AP restriction:-

https://me2learn.wordpress.com/2014/08/03/wlc-out-of-box/

http://www.cisco.com/c/en/us/td/docs/wireless/controller/7-4/configuration/guides/consolidated/b_cg74_CONSOLIDATED/b_cg74_CONSOLIDATED_chapter_01100000.html#ID2870

karinn001 · ‎09-06-2015

Thanks allot Saravanan

2602 Access point Could Not resolve CISCO-CAPWAP-CONTROLLER