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New Member

802.11a/n/ac Radios Down

Hello,

I recently installed a 5508 controller with 3602i APs...I appears that my a/n radios are present, but are showing down.  I checked the network settings under "Wireless" / "802.11a/n/ac" /Network and they appear to be enabled.  How would I enable these?

radios.png

Thank you,

Scott

  • Other Wireless - Mobility Subjects
2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Silver

802.11a/n/ac Radios Down

Your country codes don't match?

Thanks,

Scott

Help out other by using the rating system and marking answered questions as "Answered"

Thanks, Scott *****Help out other by using the rating system and marking answered questions as "Answered"*****
VIP Purple

Re: 802.11a/n/ac Radios Down

if you are in US then you can not use this AP, because this AP have diff. regulatery domain.

check this :   wireless Compliance status.

http://www.cisco.com/en/US/prod/collateral/wireless/ps5679/ps5861/product_data_sheet0900aecd80537b6a_ps6087_Products_Data_Sheet.html

You must change your AP with new one.Talk with ur supplier and change the AP with correct regulatery domain.

this will be the new one:

AIR-CAP3602I-A-K9

Regards

18 REPLIES
Hall of Fame Super Silver

802.11a/n/ac Radios Down

Check the AP and make sure that the 5ghz is enabled (admin status enabled)

Thanks,

Scott

Help out other by using the rating system and marking answered questions as "Answered"

Thanks, Scott *****Help out other by using the rating system and marking answered questions as "Answered"*****
New Member

802.11a/n/ac Radios Down

Thanks Scott...admin status is Enabled, please see screenshot below.

radios1.png

802.11a/n/ac Radios Down

you may also want to check the 802.11a/n Network and make sure it is enabled.

HTH,
Steve

------------------------------------------------------------------------------------------------
Please remember to rate useful posts, and mark questions as answered

HTH, Steve ------------------------------------------------------------------------------------------------ Please remember to rate useful posts, and mark questions as answered
New Member

802.11a/n/ac Radios Down

Thank you Steve...I also verified that:

FYI...running code:  7.6.100.0

radios2.png

VIP Purple

802.11a/n/ac Radios Down

post the output of these commands:  sh sysinfo from wlc and sh version from AP.

Regards

New Member

Re: 802.11a/n/ac Radios Down

*******

* WLC *

*******

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 7.6.100.0

Bootloader Version............................... 1.0.1

Field Recovery Image Version..................... 6.0.182.0

Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2

Build Type....................................... DATA + WPS

System Name...................................... qorb-wlc01

System Location..................................

System Contact...................................

System ObjectID.................................. 1.3.6.1.4.1.9.1.1069

Redundancy Mode.................................. Disabled

IP Address....................................... 10.3.14.65

Last Reset....................................... Software reset

System Up Time................................... 0 days 20 hrs 19 mins 42 secs

System Timezone Location.........................

System Stats Realtime Interval................... 5

System Stats Normal Interval..................... 180

Configured Country............................... US  - United States

Operating Environment............................ Commercial (0 to 40 C)

--More-- or (q)uit

Internal Temp Alarm Limits....................... 0 to 65 C

Internal Temperature............................. +38 C

External Temperature............................. +22 C

Fan Status....................................... OK

State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled

Number of WLANs.................................. 3

Number of Active Clients......................... 17

Burned-in MAC Address............................ C0:67:AF:1A:53:E0

Power Supply 1................................... Present, OK

Power Supply 2................................... Present, OK

Maximum number of APs supported.................. 250

******

* AP *

******

qorb_ap01#show version

Cisco IOS Software, C3600 Software (AP3G2-K9W8-M), Version 15.2(4)JB3, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2013 by Cisco Systems, Inc.

Compiled Wed 18-Dec-13 22:30 by prod_rel_team

ROM: Bootstrap program is C3600 boot loader

BOOTLDR: C3600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(23c)JY, RELEASE SOFTWARE (fc1)

qorb_ap01 uptime is 17 hours, 59 minutes

System returned to ROM by power-on

System image file is "flash:/ap3g2-k9w8-mx.152-4.JB3/ap3g2-k9w8-xx.152-4.JB3"

Last reload reason:

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AIR-CAP3602I-N-K9 (PowerPC) processor (revision A0) with 204790K/57344K bytes of memory.

Processor board ID FTX1730GQGF

PowerPC CPU at 800Mhz, revision number 0x2151

Last reset from power-on

LWAPP image version 7.6.100.0

1 Gigabit Ethernet interface

2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 7C:69:F6:63:5B:8B

Part Number                          : 73-14521-02

PCA Assembly Number                  : 800-37501-02

PCA Revision Number                  : A0

PCB Serial Number                    : FOC172889E3

Top Assembly Part Number             : 800-35852-02

Top Assembly Serial Number           : FTX1730GQGF

Top Revision Number                  : C0

Product/Model Number                 : AIR-CAP3602I-N-K9  

Configuration register is 0xF

VIP Purple

Re: 802.11a/n/ac Radios Down

Hi,

Configured Country............................... US  - United States

Operating Environment............................ Commercial (0 to 40 C)

cisco AIR-CAP3602I-N-K9 (PowerPC) processor (revision A0) with 204790K/57344K bytes of memory.

Processor board ID FTX1730GQGF

PowerPC CPU at 800Mhz, revision number 0x2151

Last reset from power-on

LWAPP image version 7.6.100.0

1 Gigabit Ethernet interface

2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 7C:69:F6:63:5B:8B

Part Number                          : 73-14521-02

PCA Assembly Number                  : 800-37501-02

PCA Revision Number                  : A0

PCB Serial Number                    : FOC172889E3

Top Assembly Part Number             : 800-35852-02

Top Assembly Serial Number           : FTX1730GQGF

Top Revision Number                  : C0

Product/Model Number                 : AIR-CAP3602I-N-K9  

Configuration register is 0xF

Your controller shows the country US, but your AP is in different domain.

You should have -A- domain AP.

which country r u in??

Regards

New Member

Re: 802.11a/n/ac Radios Down

I am in US

VIP Purple

Re: 802.11a/n/ac Radios Down

if you are in US then you can not use this AP, because this AP have diff. regulatery domain.

check this :   wireless Compliance status.

http://www.cisco.com/en/US/prod/collateral/wireless/ps5679/ps5861/product_data_sheet0900aecd80537b6a_ps6087_Products_Data_Sheet.html

You must change your AP with new one.Talk with ur supplier and change the AP with correct regulatery domain.

this will be the new one:

AIR-CAP3602I-A-K9

Regards

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