access to the console port or the service port on a WLC8500
I tried to connect to the service port on a wlc model 8500 without success. I followed the wlc installation guide, putted an IP address/netmask on the port, connected the port to my laptop network card using a cross-over cable, and set up my card on the same network (192.168.1.0/24). With the laptop, I can successfully ping the service port IP adress. Using my telnet/ssh client (putty), I tried to connect to the port but it did not work. Using telnet, the connection's windows appears then closes immediately. Using ssh, the connection's windows appears then I get an error 'network communication refused'. I also tried to connect to the GUI web page with the service port IP address but it failed too.
I tried to connect to the console port using my console cable, testing all the keyboard emulation (vt100 etc...) and the right settings (9600,8,1,none,none) without success too. The session's window appears but remains blank. Like if there was no keyboard transport when I press keys on it.
Hello Rasika, thanks for your comment. Both interfaces are in different subnet (management 10.X.X.X and service 192.X.X.X). I tried also the service port on a 5500 controller and it's the same behaviour.
Transferring Crash file from standby: Login to the Active WLC in HA.
From CLI: (Cisco Controller) >transfer upload datatype crash (Cisco
Controller) >transfer upload filename (Cisco
Controller) >transfer upload mode tftp (Cisco Controller) >transfer
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