01-13-2014 11:45 PM - edited 07-04-2021 11:57 PM
Hello,
I have a problem with our new APs AIR-CAP1532. The AP don't join our WLC5508. The AP is supported from WLC Version 7.6.100.
So I've updated the WLC Version at the weekend. However the AP don't join the WLC.
At the "debug capwap client event" I can see, that the AP sends a join request to the WLC. But the WLC don't answer.
We will use the AP as a CAPWAP/LWAPP AP and don't as a Mesh AP.
*Jan 14 07:39:00.495: %CAPWAP-5-SENDJOIN: sending Join Request to xxx.xxx.xxx.xxx
*Jan 14 07:39:54.999: %CAPWAP-3-EVENTLOG: Wait DTLS timer has expired
*Jan 14 07:39:54.999: %CAPWAP-3-EVENTLOG: Did not get join response
Any suggestions how to join our AP the WLC?
Your sincerly
Markus
Solved! Go to Solution.
01-14-2014 04:43 AM
Hi Markus,
Note from cisco recommands: Mesh APs do not support multicountry controllers. You need to configure your controller for only one country if you want mesh AP to successfully join this controller.
If you want to try this then use another controller(Because i think you also have APs in US so dont do with this controller ) and put that wlc in country "DE" and try to join this mesh AP.
Regards
01-14-2014 12:31 PM
Good pick up Sandeep +5
Markus, Unless you can configure this WLC as single country, then your option is to change the 1532i image to Normal Local mode by uploading a standard recovery image.
1. Download "ap1g3-k9w8-tar.152-4.JB3.tar" this from CCO
2. Rename it as ap1g3-k9w7-tar.default
3. Directly connect AP ethernet to your laptop where laptop configured as 10.0.0.2/8 (with GW 10.0.0.1) & run a TFTP server on your PC.
4. Power the AP using injector while hold the RESET button for 20-30s
5. Release the RESET button & monitor the console output of your AP, you should see AP load the new image & deleting the existing one.
6. Then connect it to your network, it should register as a local mode AP.
Below explain usage of RESET button
This post also shoud help you on this process.
http://mrncciew.com/2013/12/13/ap-conversion-using-mode-button/
HTH
Rasika
**** Pls rate all useful responses ****
01-13-2014 11:54 PM
Post the following command outputs:
1. WLC: sh sysinfo; and
2. AP: sh version
01-14-2014 12:18 AM
Hi Leo,
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.6.100.0
Bootloader Version............................... 1.0.16
Field Recovery Image Version..................... 7.0.112.21
Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
Build Type....................................... DATA + WPS
System Name...................................... wlc01
System Location.................................. 0815
System Contact................................... LAN
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Redundancy Mode.................................. SSO (Both AP and Client SSO)
IP Address....................................... xx.xx.xx.xx (I don't post our offiziell IP's)
Last Reset....................................... Software reset
System Up Time................................... 1 days 18 hrs 50 mins 30 secs
System Timezone Location......................... (GMT +1:00) Amsterdam, Berlin, Rome, Vienna
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180
Configured Country............................... Multiple Countries:DE,US
--More-- or (q)uit
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +40 C
External Temperature............................. +17 C
Fan Status....................................... OK
State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Disabled
Number of WLANs.................................. 12
Number of Active Clients......................... 147
Burned-in MAC Address............................ CC:EF:48:B3:96:20
Power Supply 1................................... Present, OK
Power Supply 2................................... Present, OK
Maximum number of APs supported.................. 250
(Cisco Controller) >
AP78da.6e59.aa84#sh version
Cisco IOS Software, C1530 Software (ap1g3-K9W8-M), Version 15.2(4)JB, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Wed 06-Nov-13 02:30 by prod_rel_team
ROM: Bootstrap program is C1530 boot loader
BOOTLDR: C1530 Boot Loader (ap1g3-BOOT-M), Version 15.2 [wnbubld 101]
AP78da.6e59.aa84 uptime is 15 minutes
System returned to ROM by power-on
System image file is "flash:/ap1g3-k9w8-mx.152-4.JB/ap1g3-k9w8-mx.152-4.JB"
Last reload reason: Reload
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
cisco AIR-CAP1532I-E-K9 (MIPS74k) processor (revision 24) with 204800K/57344K bytes of memory.
Processor board ID FCZ1751H01M
MIPS74k CPU at 700Mhz, revision number 0x0000
Last reset from power-on
LWAPP image version 7.6.1.118
2 Gigabit Ethernet interfaces
2 802.11 Radios
32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 78:DA:6E:59:AA:84
Part Number : 74-11942-01
PCA Assembly Number : 000-00000-00
PCA Revision Number :
PCB Serial Number : FOC174549BA
Top Assembly Part Number : 000-00000-00
Top Assembly Serial Number : FCZ1751H01M
Top Revision Number : 23
Product/Model Number : AIR-CAP1532I-E-K9
Configuration register is 0xF
AP78da.6e59.aa84#
01-14-2014 12:36 AM
Hi Markus,
Did u entered the mac address of AP in Mac filter list.
add this and let us know the result.
Choose Security > AAA> MAC Filtering
Regards
01-14-2014 02:00 AM
Hey,
i've already add the mac to the mac filter list.
And it's the same problem, that the ap don't join the wlc...
01-14-2014 02:09 AM
HI Markus.
as rasika also aked that ..connect console cable to AP then reboot it. Then please paste the entire bootup process here.
Grüsse
01-14-2014 12:51 AM
Configured Country............................... Multiple Countries:DE,US
Thanks for the output. Your AP will join the WLC, however, because you have two conflicting regulatory domain, there's a significant chance one of your radios (I believe 802.11a radio) will be down.
01-14-2014 12:48 AM
Post the complete AP console output when it is booting up & trying to register to your WLC
Rasika
01-14-2014 02:20 AM
@leo laohoo:
We have a few US-AP's and many European AP's so we have 2 Countries configured. We don't need 802.1a Radio so it is disabled.
@rasikanayanajith:
I change the IP's because i want post our offiziell IP's!!!
*Mar 1 00:00:46.975: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar 1 00:00:46.975: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 1 00:00:49.399: %CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C3560-8PC (b414.89a5.bd02)
*Mar 1 00:01:40.971: %MESH-6-ADJACENCY_STATE_MACHINE_STARTED: Mesh adjacency state machine started
*Mar 1 00:01:45.971: Mesh setting the ethernet port 0 state to 2
*Mar 1 00:01:45.971: %MESH-6-CAPWAP_RESTART: Mesh Capwap re-started
*Mar 1 00:01:47.971: %LINK-6-UPDOWN: Interface BVI1, changed state to up
*Mar 1 00:01:48.971: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 1 00:01:51.031: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Mar 1 00:01:51.115: %CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C3560-8PC (b414.89a5.bd02)
*Mar 1 00:02:00.159: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 1 00:02:03.171: %MESH-6-CAPWAP_RESTART: Mesh Capwap re-started
*Mar 1 00:02:03.231: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 140.180.140.175, mask 255.255.224.0, hostname AP78da.6e59.aa84
*Mar 1 00:02:03.231: %MESH-6-CAPWAP_RESTART: Mesh Capwap re-started
Translating "CISCO-CAPWAP-CONTROLLER.test.de"...domain server (140.180.129.10)
*Mar 1 00:02:08.263: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
*Mar 1 00:02:09.311: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.
*Mar 1 00:02:10.311: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER.test.de
*Mar 1 00:02:20.311: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Jan 14 10:10:12.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.10.10.20 peer_port: 5246
*Jan 14 10:10:12.495: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.10.10.20 peer_port: 5246
*Jan 14 10:10:12.499: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.10.20
*Jan 14 10:10:12.499: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*Jan 14 10:10:12.499: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*Jan 14 10:10:12.499: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Jan 14 10:10:12.499: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.10.10.20
*Jan 14 10:10:17.495: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.10.20
*Jan 14 10:11:17.031: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
*Jan 14 10:11:27.079: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Jan 14 10:11:25.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.10.10.20 peer_port: 5246
*Jan 14 10:11:25.495: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.10.10.20 peer_port: 5246
*Jan 14 10:11:25.499: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.10.20
*Jan 14 10:11:25.499: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*Jan 14 10:11:25.499: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*Jan 14 10:11:25.499: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Jan 14 10:11:25.499: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.10.10.20
*Jan 14 10:11:30.495: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.10.20
*Jan 14 10:12:05.579: %MESH-3-TIMER_EXPIRED: Mesh Lwapp join timer expired
*Jan 14 10:12:05.579: %MESH-3-TIMER_EXPIRED: Mesh Lwapp join failed expired
*Jan 14 10:12:05.579: Mesh setting the ethernet port 0 state to 0
*Jan 14 10:12:05.579: %MESH-6-LINK_UPDOWN: Mesh station 78da.6e59.aa84 link Down
*Jan 14 10:12:13.579: Mesh setting the ethernet port 0 state to 2
*Jan 14 10:12:14.579: %MESH-6-CAPWAP_RESTART: Mesh Capwap re-started
*Jan 14 10:12:19.611: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
*Jan 14 10:12:29.659: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Jan 14 10:12:28.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.10.10.20 peer_port: 5246
*Jan 14 10:12:28.503: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.10.10.20 peer_port: 5246
*Jan 14 10:12:28.503: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.10.20
*Jan 14 10:12:28.507: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*Jan 14 10:12:28.507: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*Jan 14 10:12:28.507: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Jan 14 10:12:28.507: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.10.10.20
*Jan 14 10:12:33.503: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.10.20
*Jan 14 10:13:33.031: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
*Jan 14 10:13:43.079: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Jan 14 10:13:41.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.10.10.20 peer_port: 5246
*Jan 14 10:13:41.503: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.10.10.20 peer_port: 5246
*Jan 14 10:13:41.503: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.10.20
*Jan 14 10:13:41.503: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*Jan 14 10:13:41.503: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*Jan 14 10:13:41.503: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Jan 14 10:13:41.503: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.10.10.20
*Jan 14 10:13:46.503: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.10.20
*Jan 14 10:14:40.839: %MESH-3-TIMER_EXPIRED: Mesh Lwapp join timer expired
*Jan 14 10:14:40.839: %MESH-3-TIMER_EXPIRED: Mesh Lwapp join failed expired
*Jan 14 10:14:40.839: Mesh setting the ethernet port 0 state to 0
*Jan 14 10:14:40.839: %MESH-6-LINK_UPDOWN: Mesh station 78da.6e59.aa84 link Down
*Jan 14 10:14:46.031: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
*Jan 14 10:14:48.839: Mesh setting the ethernet port 0 state to 2
*Jan 14 10:14:49.839: %MESH-6-CAPWAP_RESTART: Mesh Capwap re-started
*Jan 14 10:14:54.871: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
*Jan 14 10:15:04.919: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Jan 14 10:15:03.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.10.10.20 peer_port: 5246
*Jan 14 10:15:03.499: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.10.10.20 peer_port: 5246
*Jan 14 10:15:03.503: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.10.20
*Jan 14 10:15:03.503: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*Jan 14 10:15:03.503: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*Jan 14 10:15:03.503: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Jan 14 10:15:03.503: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.10.10.20
*Jan 14 10:15:08.499: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.10.20
01-14-2014 02:24 AM
Markus Heckmann wrote:
*Mar 1 00:00:49.399: %CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C3560-8PC (b414.89a5.bd02)
*Mar 1 00:01:51.115: %CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C3560-8PC (b414.89a5.bd02)
*
Hi,
When the %CDP_PD-2-POWER_LOW: All radios disabled -LOW_POWER_CLASSIC inline power source platform=platform name> MAC address=xxxx.xxxx.xxxx> error message is received on the Cisco Access Point (AP), it indicates that the AP is in low power mode with all radios disabled. It also signifies that a Cisco switch that is unable to supply sufficient power to the AP has been detected
https://supportforums.cisco.com/docs/DOC-2315
Use proper power source.
Regards
01-14-2014 02:58 AM
When I use power injector the power is correct, but the messages and errors are the same :-(
01-14-2014 03:02 AM
Hi Markus,
1. Is this AP is in Germany or in US ?
2. Connect Power Injector , add mac to WLC and paste the boot process here.
Reagrds
01-14-2014 03:06 AM
Hi Sandeepchoudhard,
the AP is in Germany.
I've already add the MAC to the WLC and connected a power injector. The boot process is the same...only without
%CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C3560-8PC (b414.89a5.bd02)
Thanks!
01-14-2014 03:48 AM
HI Markus,
Try this und zuruckinfo geben
Regards
Dont forget to rate helpful posts
01-14-2014 04:38 AM
Hi,
now I've add the APs MAC to the AP Policy List. But I have to delete it from the MAC Filtering List:
Which Gerneral tab do you mean? I don't find the tab...
Thanks. The most suggestions i've tried...but i don't know the problem.
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