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New Member

AIR-CAP3702I booting up in mesh mode and not joining our 5508 WLC

I have a batch of 30+ AIR-CAP3702I-A-K9 APs that I need to setup but none of them are joining to the 5508 WLC and when I connect a console cable and view the output from the AP it shows that it is trying to initiate in mesh mode. I have read other forums that are showing that I need to put in the APs MAC address to a filter list on the WLC for it to show up and then I will be able to change it from mesh mode to local mode. The only issue I'm having with that solution is not knowing how it will affect my current production environment off of that 5508 WLC. I have 69 active production APs with clients working off them and there are no MAC filters currently in place on the WLC. By adding a MAC filter entry for the new APs would the WLC create an implicit deny for all other clients that don't have their MAC addresses entered?? If so is there another work around? Can the mode be changed via the CLI on the AP itself to make it local instead of mesh? 

8 REPLIES
VIP Purple

Hi,Can you paste the info.

Hi,

Can you paste the info.

 

From WLC: sh sysinfo

From AP: sh version

 

Regards

New Member

(Cisco Controller) >show

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.6.110.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS

System Name...................................... ********
System Location.................................. ******
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Redundancy Mode.................................. Disabled
IP Address....................................... x.x.x.x
Last Reset....................................... Power on reset
System Up Time................................... 96 days 9 hrs 34 mins 48 secs
System Timezone Location......................... (GMT -7:00) Mountain Time (US and Canada)
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

Configured Country............................... US  - United States
Operating Environment............................ Commercial (0 to 40 C)

--More-- or (q)uit
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +37 C
External Temperature............................. +20 C
Fan Status....................................... OK

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 10
Number of Active Clients......................... 1247

Burned-in MAC Address............................ 00:35:A8:DF:D1:71
Power Supply 1................................... Present, OK
Power Supply 2................................... Absent
Maximum number of APs supported.................. 100

 

 

AP88f0.4290.7184#sh version
Cisco IOS Software, C3700 Software (AP3G2-K9W8-M), Version 15.2(4)JB1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Sat 16-Nov-13 11:00 by prod_rel_team

ROM: Bootstrap program is C3700 boot loader
BOOTLDR: C3700 Boot Loader (AP3G2-BOOT-M) LoaderVersion 15.2(4)JB, RELEASE SOFTWARE (fc1)

AP88f0.4290.7184 uptime is 9 minutes
System returned to ROM by power-on
System image file is "flash:/ap3g2-k9w8-mx.152-4.JB1/ap3g2-k9w8-xx.152-4.JB1"
Last reload reason:

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-CAP3702I-A-K9 (PowerPC) processor (revision A0) with 204790K/57344K bytes of memory.
Processor board ID FTX182526P
PowerPC CPU at 800Mhz, revision number 0x2151
Last reset from power-on
LWAPP image version 7.6.1.118
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 88:F0:42:90:71:84
Part Number                          : 73-15243-01
PCA Assembly Number                  : 000-00000-00
PCA Revision Number                  :
PCB Serial Number                    : FOC18147162
Top Assembly Part Number             : 068-05054-01
Top Assembly Serial Number           : FTX186519GP
Top Revision Number                  : A0
Product/Model Number                 : AIR-CAP3702I-A-K9

 

Configuration register is 0xF

 

 

VIP Purple

Hi,Regulatory domain and

Hi,

Regulatory domain and software version looks ok on WLC.

1. Can you console to AP and reboot it, then please paste the entire boot-up process here.

2. Paste the output from AP: sh capwap client rcb

If you see its a bridge or mesh AP then Add mac address in Security->MAC Filtering.

 

Regards

Dont forget to rate helpful posts

New Member

sh capwap client

sh capwap client rcb
AdminState                  :  ADMIN_ENABLED
SwVer                       :  7.6.1.118
NumFilledSlots              :  2
Name                        :  AP88f0.4290.7184
Location                    :  default location
MwarName                    :  xxxxx
MwarApMgrIp                 :  x.x.x.x !<it has the correct name and IP of the WLC>
MwarHwVer                   :  0.0.0.0
ApMode                      :  Bridge
ApSubMode                   :  Not Configured
OperationState              :  JOIN
CAPWAP Path MTU             :  576
LinkAuditing                :  disabled
ApRole                      :  MeshAP
ApBackhaul                  :  802.11a
ApBackhaulChannel           :  0
ApBackhaulSlot              :  2
ApBackhaul11gEnabled        :  0
ApBackhaulTxRate            :  24000
Ethernet Bridging State     :  0
Public Safety State         :  disabled
AP Rogue Detection Mode     :  Enabled
AP Tcp Mss Adjust           :  Disabled
AP IPv6 TCP MSS Adjust      :  Disabled
Predownload Status          :  None
Auto Immune Status          :  Disabled
RA Guard Status             :  Disabled
Efficient Upgrade State     :  Disabled
Efficient Upgrade Role      :  None
TFTP Server                 :  Disabled
Antenna Band Mode           :  Unknown
802.11bg(0) Radio
ADMIN  State =  ENABLE [1]
OPER   State =    DOWN [1]
CONFIG State =      UP [2]
HW     State =      UP [4]
  Radio Mode                : Bridge
  GPR Period                : 0
  Beacon Period             : 0
  DTIM Period               : 0
  World Mode                : 1
  VoceraFix                 : 0
  Dfs peakdetect            : 1
  Fragmentation Threshold   : 2346
  Current Tx Power Level    : 0
  Current Channel           : 11
  Current Bandwidth         : 20
802.11a(1) Radio
ADMIN  State =  ENABLE [1]
OPER   State =    DOWN [1]
CONFIG State =      UP [2]
HW     State =      UP [4]
  Radio Mode                : Bridge
  GPR Period                : 0
  Beacon Period             : 0
  DTIM Period               : 0
  World Mode                : 1
  VoceraFix                 : 0
  Dfs peakdetect            : 1
  Fragmentation Threshold   : 2346
  Current Tx Power Level    : 1
  Current Channel           : 165
  Current Bandwidth         : 20

 

 

It is showing the following error on our WLC in the log file:

 

Tue Jul 15 14:01:26 2014

AAA Authentication Failure for UserName:88f042907184 User Type: WLAN USER

 

And here are some of the errors it's showing on the AP after bootup:

 

*Jul 15 17:47:30.471: %CAPWAP-5-SENDJOIN: sending Join Request to x.x.x.x
*Jul 15 17:47:31.003: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jul 15 17:47:31.031: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jul 15 17:47:31.039: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Jul 15 17:47:31.047: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jul 15 17:47:32.067: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jul 15 17:47:33.067: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jul 15 17:47:35.471: %CAPWAP-5-SENDJOIN: sending Join Request to x.x.x.x
*Jul 15 17:47:35.471: %DTLS-5-ALERT: Received WARNING : Close notify alert from x.x.x.x
*Jul 15 17:47:35.475: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Jul 15 17:47:35.483: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jul 15 17:47:36.475: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jul 15 17:47:36.503: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jul 15 17:47:37.503: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jul 15 17:48:15.007: %MESH-3-TIMER_EXPIRED: Mesh Lwapp join timer expired
*Jul 15 17:48:15.007: %MESH-3-TIMER_EXPIRED: Mesh Lwapp join failed expired
*Jul 15 17:48:15.007: %MESH-6-LINK_UPDOWN: Mesh station 88f0.4290.7184 link Down
*Jul 15 17:48:17.007: %LINK-6-UPDOWN: Interface BVI1, changed state to down
*Jul 15 17:48:22.507: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to down

*Jul 15 17:59:10.099: %CAPWAP-3-ERRORLOG: Invalid event 31 & state 4 combination
*Jul 15 17:59:10.099: %CAPWAP-3-ERRORLOG: SM handler: Failed to process timer message. Event 31, state 4

 

New Member

I added the APs MAC address

I added the APs MAC address to the filter list and it showed up in the list but I am not finding where I need to go to change the AP's role from being a Mesh AP to just a regular local AP.

 

AP88f0.4290.7184# sh capwap client rcb
AdminState                  :  ADMIN_ENABLED
SwVer                       :  7.6.110.0
NumFilledSlots              :  2
Name                        :  AP88f0.4290.7184
Location                    :  default location
MwarName                    :  xxxxx
MwarApMgrIp                 :  x.x.x.x
MwarHwVer                   :  0.0.0.0
ApMode                      :  Bridge
ApSubMode                   :  Not Configured
OperationState              :  UP
CAPWAP Path MTU             :  1485
LinkAuditing                :  disabled
ApRole                      :  MeshAP
ApBackhaul                  :  802.11a
ApBackhaulChannel           :  0
ApBackhaulSlot              :  2
ApBackhaul11gEnabled        :  0
ApBackhaulTxRate            :  24000
Ethernet Bridging State     :  0
Public Safety State         :  disabled
AP Rogue Detection Mode     :  Enabled
AP Tcp Mss Adjust           :  Disabled
AP IPv6 TCP MSS Adjust      :  Disabled
Predownload Status          :  None
Auto Immune Status          :  Disabled
RA Guard Status             :  Enabled
Efficient Upgrade State     :  Disabled
Efficient Upgrade Role      :  None
TFTP Server                 :  Disabled
Antenna Band Mode           :  Unknown
802.11bg(0) Radio
ADMIN  State =  ENABLE [1]
OPER   State =      UP [2]
CONFIG State =      UP [2]
HW     State =      UP [4]
  Radio Mode                : Bridge
  GPR Period                : 10
  Beacon Period             : 100
  DTIM Period               : 0
  World Mode                : 1
  VoceraFix                 : 0
  Dfs peakdetect            : 0
  Fragmentation Threshold   : 2346
  Current Tx Power Level    : 1
  Current Channel           : 11
  Current Bandwidth         : 20
802.11a(1) Radio
ADMIN  State =  ENABLE [1]
OPER   State =      UP [2]
CONFIG State =      UP [2]
HW     State =      UP [4]
  Radio Mode                : Bridge
  GPR Period                : 10
  Beacon Period             : 100
  DTIM Period               : 0
  World Mode                : 1
  VoceraFix                 : 0
  Dfs peakdetect            : 1
  Fragmentation Threshold   : 2346
  Current Tx Power Level    : 1
  Current Channel           : 52
  Current Bandwidth         : 20

 

VIP Purple

HI,Great that it worked

HI,

Great that it worked.

Change AP Mode:

 

1. Choose Wireless to open the All APs page.

2. Click the name of an access point. The All APs > Details (General)

 

Regards

Dont forget to rate helpful posts

New Member

I got it figured out. Thanks

I got it figured out. Thanks for the help.

VIP Purple

Great that it worked.Can you

Great that it worked.

Can you please mark this question as answered, it may help others.

 

Regards

Dont forget to rate helpful posts

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