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Aironet AIR-AP350 Orange lights

Hi,

After powering up my AIR-AP350, all three lights - Ethernet Activity, Association Status and Radio Activity show solid orange lights. I cannot ping the unit and attempting a serial connection has proved fruitless.

Edit: After leaving the unit overnight, the lights are now (top to bottom) red, green and orange, all solid. I am still unable to establish a serial connection.

I fully expect the unit is ready for the big wireless cloud in the sky. Can anyone advise as to whether this problem truly is terminal or can it be fixed?

Thanks in advance

Matt

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Aironet AIR-AP350 Orange lights

Hey Matt,

Have a look at these docs that detail the upgrade process from VxWorks to IOS (Recover from a failure section).

Upgrade Cisco Aironet AP1200 to IOS

This doc applies to 350 AP's as well;

http://www.cisco.com/en/US/products/hw/wireless/ps430/products_tech_note09186a008019fea0.shtml#topic2

Upgrading VxWorks Firmware from the Console

http://www.cisco.com/en/US/products/hw/wireless/ps441/products_tech_note09186a0080093c37.shtml

If these procedures don't work, I think this may be fatal. Have a look at 2 old threads (from other tech forums) I found that detail this problem with AP 350's.

http://www.velocityreviews.com/forums/t32942-weird-ap350-issue.html

http://www.examnotes.net/article1034369.html

Hope this helps!

Rob

Please remember to rate helpful posts.....

3 REPLIES
Hall of Fame Super Red

Re: Aironet AIR-AP350 Orange lights

Hey Matt,

Hopefully the 350 isn't ready for the "big wireless cloud in the sky" but you never know. What do you get when you power down and then power up while connected (via serial cable) to the AP?

The 3 Orange (Amber) LEDs indicate the following;

Ethernet Status Radio

Amber Amber Amber = Boot failure.

From this doc;

http://www.cisco.com/en/US/products/hw/wireless/ps458/products_installation_guide_chapter09186a0080451858.html#wp1037310

Reloading the Access Point Image

If your access point has a firmware failure, you must reload the complete access point image file using the Web browser interface or the CLI. You can use the browser interface if the access point firmware is still fully operational and you want to upgrade the firmware image. However, you must use the CLI on the serial console port when the access point has a corrupt firmware image.

From this doc;

http://www.cisco.com/en/US/products/hw/wireless/ps458/products_installation_guide_chapter09186a0080451858.html#wp1037338

Let us know, it may be time to retire the old guy.

Hope this helps!

Rob

Please remember to rate helpful posts.....

Community Member

Re: Aironet AIR-AP350 Orange lights

Thanks for the reply. After undocking my laptop from its base station I can make a serial connection to the device (why didn't I try that earlier?)

I'm getting a couple of errors at boot,

*** Bad CRC in File FLASH :FE0A0000

and

Initialization: Improper Motherboard Config

I don't seem to be able to follow the instructions in the links posted above. The Access Point is not running an IOS image, which leaves me a little stuck as to where to go next. My options when using the serial connection seem to be somewhat limited. I've read about converting to IOS, which I don't mind doing but it makes mention of CAC and this seems to require an IP connection to the device. Since I can't establish any sort of connection to the device's IP address, this isn't possible.

Can you offer me any guidance?

Thanks

Matt

Hall of Fame Super Red

Re: Aironet AIR-AP350 Orange lights

Hey Matt,

Have a look at these docs that detail the upgrade process from VxWorks to IOS (Recover from a failure section).

Upgrade Cisco Aironet AP1200 to IOS

This doc applies to 350 AP's as well;

http://www.cisco.com/en/US/products/hw/wireless/ps430/products_tech_note09186a008019fea0.shtml#topic2

Upgrading VxWorks Firmware from the Console

http://www.cisco.com/en/US/products/hw/wireless/ps441/products_tech_note09186a0080093c37.shtml

If these procedures don't work, I think this may be fatal. Have a look at 2 old threads (from other tech forums) I found that detail this problem with AP 350's.

http://www.velocityreviews.com/forums/t32942-weird-ap350-issue.html

http://www.examnotes.net/article1034369.html

Hope this helps!

Rob

Please remember to rate helpful posts.....

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