Ap Config Import Error

[Islam Sallaj]

Has anyone seen the following error when trying to import an ap config CSV file.

When they reference the logs...which log pretends to this error?

Thanks

izzy

[Amjad Abdullah · Accepted solution]

Salam Izzy,

What are the stpeps you are doing (step by step) to generate this message?
What is your WCS and WLC versoins?

[Islam Sallaj]

We are using

NCS...Version: 1.1.0.58

Not sure what you mean what exact steps....Configure>AP> then in the drop down we select import CSV and then we select the file...it has been working in the past...not sure why this same file is not working now...

Regards,

izzy

[Amjad Abdullah]

I would say those exceptions always happening with Java products of Cisco.

You need to open a Cisco TAC case for them to collect logs and see in details (in programming view) why this exception is happening.

From my experience this may take sometime because the TAC engineer usually have no idea about the programming so he forward the logs analysis to a programmer who can understand.

If you can open a TAC case then this should be your next step.

Good luck.

Amjad

P.S: The main reason of most such exceptions is bugs.