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Community Member

AP will not connect properly to the primary controller but goes to the secondary

I have a strange situation in which I have 2 remote APs running HREAP that will not connect to the primary controller. It keeps going to what I designated to be my secondary controller. Yes, the name and IP address are correct ( double and triple checked) when I entered the information in the High availability fields for Primary and secondary.  It's seems to ignore what I have for the Primary controller. I have 40 other remote APs and they all or not acting like this. I can test and totally remove the info from the secondary field and see what happens but was wondering has anybody seen this ?

thanks

4 REPLIES

Re: AP will not connect properly to the primary controller but g

The only time I have seen something similar to this TAC couldn't find a cause but rebooting the primary controller resolved the issue. No one is really sure why.. Some AP's could join the primary controller but others couldn't.. it was wierd.

Hope this help.. Please rate useful posts.

Thanks

Community Member

Re: AP will not connect properly to the primary controller but g

anybody know the command under the controller CLI where you can manually tell the AP which controller to go to ?  Want to give that a shot first.. I did it once but can't remember the command.

Cisco Employee

Re: AP will not connect properly to the primary controller but g

AP#lwapp ap ip address
AP#lwapp ap ip default−gateway
AP#lwapp ap controller ip address
AP#lwapp ap hostname

Cisco Employee

Re: AP will not connect properly to the primary controller but g

use "clear lwapp private-config" then use those commands.. this will erase config which the AP downloaded fro mthe previous WLC

Regards

Surendra

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