Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

cisco prime Infrastructure alarms by e-mail

hi all,

 

my Cisco PI1.2 not send me a notification e-mail with specific alarm if occurred twice and the first time is not cleared or deleted.

 

i.e.

if a switch is down it send me a notification e-mail, and this switch comes up again but i did not remove the first alarm, the PI not send me a notification.

 

please advice

 

thanks in advance

 

  

Everyone's tags (1)
1 REPLY
Bronze

Alarm

Alarm Status
Description

New

When an event triggers a new alarm or an event is associated with an existing alarm.

Acknowledged

When you acknowledge an alarm, the status changes from New to Acknowledged.

Cleared

An alarm can be in these statuses:

  • Auto-clear from the device—The fault is resolved on the device and an event is triggered for the same. For example, a device-reachable event clears the device-unreachable event. This in-turn, clears the device-unreachable alarm.
  • Manual-clear from Prime Infrastructure users: You can manually clear an active alarm without resolving the fault in the network. A clearing event is triggered and this event clears the alarm.
  • If the fault continues to exist in the network, a new event and alarm are created subsequently based on the event notification (traps/syslogs).

This might be the reason, I believe.

Please refer the following link for better understanding.

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/1-2/user/guide/prime_infra_ug/alarms.html

Hope that helps.

264
Views
0
Helpful
1
Replies
CreatePlease login to create content