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Cisco Wireless AP radio interface shutdown/Operation Status Down

Hi,

I am trying to troubleshoot the cause of the wireless AP 1142 radio shutdown; I was wondering where may be a good place to start on it/possibility of the radio shutting down. Once the radio is shown as down; I would just need to re-enable (disable/enable) it and the status changes to up status. I have attached a screen catpure of the radio interface showning down.

The AP radios shutting down is intermittent; some APs has their "A/N" radio interface shutdown while others has their "G/N" radio interface shutdown. Not too sure what may most likely be causing it to shutdown?

Any input is appreciated.

Thanks.

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4 REPLIES
VIP Purple

Re: Cisco Wireless AP radio interface shutdown/Operation Status

Do you have controller ?? if yes then posts out put of sh sysinfo commad.

Paste the output of sh version command from AP.

Also check: 

1. Choose Wireless > 802.11a/n or 802.11b/g/n > Network

Select the 802.11a (or 802.11b/g) Network Status check box to enable the 802.11a or 802.11b/g band.

2. Wireless > Access Points > All APs then click on specific AP and make sure admin status is enable.

Reagrds

VIP Purple

Cisco Wireless AP radio interface shutdown/Operation Status Down

One more thing:

if you are using Power INjector then:

Go to Wireless > Access Points > All AP’s > Click on specific AP then go to  Advanced and check the Power Injector state.

Regards

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Hall of Fame Super Silver

Re: Cisco Wireless AP radio interface shutdown/Operation Status

Take a look at the log on the WLC and see if you see anything prior to the radio going down.

Sent from Cisco Technical Support iPhone App

-Scott
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Hall of Fame Super Gold

Re: Cisco Wireless AP radio interface shutdown/Operation Status

Can you provide more info:

If your AP is connected to the WLC, then please provide the following outputs:

1. WLC: sh sysinfo; and
2. AP: sh version

If your AP is connected to a power brick, please attach the picture of the power brick in question.

Sent from Cisco Technical Support Wii App

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