The MSE is reachable via the Prime and is configured, Context Aware Service is enabled and configured on WLCs and therefore maps.
None of the clients on the network are being detected by the Prime, when I look at a clients which I know are in the building/area configured by Prime, I receive the message "No Location Information. Client is not detected by any MSE."
I am not sure where to being troubleshooting and any help would be greatly appreciated.
The WLC and MSE must be running the same software level. if the WLC's are running 7.4 code then the MSE must run 7.4 code. and you will have to check Prime to make sure it supports 7.4. you may have to upgrade to prime 1.4.
Prime 1.3 supports all 7.4 releases. Do NOT upgrade your Prime to 1.4. If you "want" to upgrade to a newer release (which will not give you any additional feature support for 7.4), you will move to 2.1, not 1.4. 1.4 will pigeon hole you and you will not be able to upgrade to 2.1 from there; it is a specific FIPS compliance release.
I would check to make sure the MSE is setup and synchronizing in Prime. From Prime go to Services menu, Synchronized Services, Check the box next to the map you want, Click Change MSE Assignment. make sure the CAS check box is select and the click Synchronized.
I would also check
Make sure you have the service Elements enabled, you can see the enabled Elements here ……services> mobility services engines >yourservername >Context aware services>administration >tracking parameters
The SSC is important and is broad in the sense that it wont work for any sites if it's not loaded. If that is not properly added on the WLC, then the MSE will not accept any of the client stats it's getting from the WLC; ie. no client data will be mapped. It looks like you have identified an issue with release. Definitely start with getting the MSE to the same version of code as the WLC. You might then want to try removing and re-adding the WLC, to ensure the SSC and hash are added to the WLC. Again, without this, the problem you described is completely possible.
Transferring Crash file from standby:
Login to the Active WLC in HA.
(Cisco Controller) >transfer upload datatype crash
(Cisco Controller) >transfer upload filename <Desired filename>
(Cisco Controller) >transfer up...
This is the start of a display filter cross reference between Wireshark and OmniPeek.
The 1st installment is a table of advanced filters. More filters will be added as time allows.
It is a living doc, so check back for changes every so often
Please feel ...
I have created a Powershell script to automatically add a Wireless Guest User on Cisco WLCs. (tested on 2500 Series)
The script should be completely self explanatory.
Powershell SNMP Module (Install-Module -Name SNMP)
SNMP Write Access to...