Cisco Support Community
Community Member

Controller Rebooted /crashed -no history

I do not know where to look for the history on my controllers. One rebooted or crashed last night and I cannot find any history or log that go back far enough to see if there was any indication as to why it dropped off or what happened. I have 3 4404s and WCS, but cannot find any useful logs. The ones on the controller are already overwritten and I don't know if any of that is retained in a reboot anyway. I didn't find anything in WCS that was helpful. I did download the logs to my desktop but did not find anything in them so far. Any help is appreciated.

Community Member

Re: Controller Rebooted /crashed -no history

What version of code are you using? I had a similar issue running One of my controllers would just reboot about every 1.5 hours or so and another once or twice a day. Found out that I was hitting bug CSCsx19599. Here are the instructions to enable uploading a core dump to an FTP server after a crash. This is what TAC had me do to find my issue.

Good luck!


Community Member

Re: Controller Rebooted /crashed -no history

We're on 4.2.176 on the controllers but 5.1.64 on WCS.

CreatePlease to create content