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Delayed Web Authentication on 5500 WLC

Hi

I have setup a Guest WLAN on 5508 WLC with web authentication, I noticed during tests that it takes about 2 to 3 minutes to complete authentication process and providing access to the client machine. My WLC is running version 7.3.101.0.

Has anyone came across similar situation or can suggest a solution to this issue?

Feel free to ask if you need more details.

Thanks

Sunil

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Hall of Fame Super Silver

Delayed Web Authentication on 5500 WLC

Well what I would do for testing is the following:

  • Remove WebAuth to see if there is an issue with connectivity on that subnet
  • Map the Guest WLAN to a working subnet or create a new SSID and map that to a known working subnet
  • If your using a custom WebAuth, try using the default internal WebAuth page to see if there is any difference
  • If your authenticating Guest using radius, check the radius logs for errors
  • Is it all devices or is it an issue with few or a certain model

Thanks,

Scott

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Cisco Employee

Delayed Web Authentication on 5500 WLC

is it an guest anchor setup.

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