Hello,
I'm facing a problem related to devices authenticating to our wireless network. Below are how it is setup:
WLC 4404 pass authentication to ACS 5.3 (PEAP + MsChapV2) then to AD server.
Client can get stock in this status and it keeps repeating from 1 to 20:
*Dot1x_NW_MsgTask_0: May 18 19:57:47.477: e4:ce:8f:13:e4:de dot1x - moving mobile e4:ce:8f:13:e4:de into Connecting state
*Dot1x_NW_MsgTask_0: May 18 19:57:47.477: e4:ce:8f:13:e4:de Sending EAP-Request/Identity to mobile e4:ce:8f:13:e4:de (EAP Id 19)
*Dot1x_NW_MsgTask_0: May 18 19:57:47.481: e4:ce:8f:13:e4:de Received EAPOL EAPPKT from mobile e4:ce:8f:13:e4:de
*Dot1x_NW_MsgTask_0: May 18 19:57:47.483: e4:ce:8f:13:e4:de Received EAPOL EAPPKT from mobile e4:ce:8f:13:e4:de
*Dot1x_NW_MsgTask_0: May 18 19:58:17.482: e4:ce:8f:13:e4:de Received EAPOL START from mobile e4:ce:8f:13:e4:de
*Dot1x_NW_MsgTask_0: May 18 19:58:17.482: e4:ce:8f:13:e4:de dot1x - moving mobile e4:ce:8f:13:e4:de into Connecting state
*Dot1x_NW_MsgTask_0: May 18 19:58:17.482: e4:ce:8f:13:e4:de Sending EAP-Request/Identity to mobile e4:ce:8f:13:e4:de (EAP Id 20)
*Dot1x_NW_MsgTask_0: May 18 19:58:17.485: e4:ce:8f:13:e4:de Received EAPOL EAPPKT from mobile e4:ce:8f:13:e4:de
*Dot1x_NW_MsgTask_0: May 18 19:58:17.487: e4:ce:8f:13:e4:de Received EAPOL EAPPKT from mobile e4:ce:8f:13:e4:de
*Dot1x_NW_MsgTask_0: May 18 19:58:47.488: e4:ce:8f:13:e4:de Received EAPOL START from mobile e4:ce:8f:13:e4:de
I have the Max EAP identity request retries set to 20, that is why it stops in 20.
I checked the WLC logs and I'll I can see is:
May 18 14:45:59 10.3.1.10/10.3.1.10 MG-LWAPP-C1: *Dot1x_NW_MsgTask_0: May 18 19:45:59.306: %APF-1-USER_ADD_FAILED: apf_ms.c:5665 Unable to create username joe132 for mobilee4:ce:8f:13:e4:de
The strange thing is on the ACS I can't see any authentication attempts. I think the WLC is trying to use the PMK cache for this but I'm not sure why and how??
Anybody seen something like this??