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Error when upgrade Emergency Version

Hello,

A customer not have any more access to Bootloader. When we power on the WLC, there is nothing on the console... He tells that he had try to upgrade from the bootloader menu (Manually Update Images), and I think that he had upgrade the bootloader with one of the two .aes file AIR-WLC4400-K9-5-2-157-0-ER.aes or AIR-WLC4400-K9-5-2-178-0.aes.

Is there a chance to recover the access to the WLC without return the WLC to CISCO support ?

--

Rodolphe DUMESNIL

1 REPLY
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Re: Error when upgrade Emergency Version

There is a process to reload the image to the controller manually but you will have to contact TAC for assistance.

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