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External DB Account Restriciton

I have a problem that is starting to drive me crazy!!

I have an ACS server ver 3.3 on windows 2003. This authenticates users through our AD domain. I have other AD domains configured and everything is fine.

I have recently had to add a new domain to the list. Initially I had no problems however since the weekend all users are getting the following message, External DB Account Restriciton. So far I have not found anything useful on google etc.

What does the message really mean?

What is the fix? They swear to me nothing has changed...........

Thanks

Simon

  • Other Wireless - Mobility Subjects
1 REPLY

Re: External DB Account Restriciton

Hi Simon,

I too had this issue awhile back and after some research we found everyone seems to have their own fix and special juju. =)

In our environment we resolved the issue by adding the appropriate DNS suffix's to the ACS server's DNS suffix search order.

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