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New Member

Guest Unable to connect after WLC upgrade

Just upgrade software on my WLC5508 from 7.0.98.218 to 7.3.112.0 via GUI interface.

The upgrade was successfully,I can login to WLC.The other 2 WLC also upgraded to the same version and works.

The only issue,for Guest Vlan user didt get IP address and web login page.

Then we decide to revert to old image and working normally

Do you have any suggestion how to troubleshoot it?

4 REPLIES
New Member

Guest Unable to connect after WLC upgrade

Guys,

Any idea ?

TQ

New Member

Guest Unable to connect after WLC upgrade

I seemed to stumble across a lot of bugs in 7.3 and 7.4 - your symptoms are similar to one I found.

Have a look at CSCua39580 - WebAuth Fails post upgrade to 7.2.110.0

If you have an anchor controller (it's not clear from your post) then the work around is run the main 5508 on 7.3 and the anchor on 7.2.

After working for many weeks with Cisco, they finally released an enginneering version of 7.3 on, or about, 22-Feb-2013.

Try searching for "Addendum Release Notes for Cisco Wireless LAN Controllers and Lightweight Access Points for Special Build 7.3.103.10"

I never did try this version as it would have required a costly MSE upgrade and I'd lost my Mojo for all things wireless by that point.

New Member

Guest Unable to connect after WLC upgrade

Thanks for sharing the info.

However i could not find the

7.3.103.10 code in the download center.

New Member

Re: Guest Unable to connect after WLC upgrade

       I've attached the release notes as an FYI but it looks like it was a 'special release' only and they're not much use without the code.....            

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