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Issue with Connecting Wireless and Windows7

arturo_triara
Level 1
Level 1

HI, i hope you can help me

We have problems of connection wireless on windows 7 and vista. The problem is when the PC is going to standy. here is step by step the issue.

1.- user access to the wireless

2.- user puts the pc in stanby

3.- when the user returns he can not access.

4.- he need to restart the pc or i have to remove him in the wireless lan controller until he can access again.

We have several AP 1130 and we have WLC 4400

Thanks and i hope you can help me.

regards...

4 Replies 4

Sounds like an authentication problem. Are you using ACS and Machine Access Restrictions (machine auth followed by user auth)?

Yes we have ACS server authentication with 802.1X

Leo Laohoo
Hall of Fame
Hall of Fame

What firmware are you using?

If you go to the Network Settings, Configure, Power Management tabs, is the "Allow the computer ..."? Try to untick this option.

AP 1130

IOS Version 12.4(10b)JDA

Software Version 4.2.173.0

WLC Type 4400

Software Version 4.2.173.0

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