Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Issues with Chromebooks on 5508 WLAN getting DHCP

We have a WLAN setup as a provisioning SSID for ISE.  It is configured for mac-filtering, radius NAC, and AAA override.  We have no issues with Apple or Android devices connecting and getting redirected to ISE web portal page.  Chromebooks are having intermittent issues getting connected, specifically getting a DHCP address. They associate, but stay in DHCP required state until they timeout .  Eventually they timeout and disaassociate.  I can bounce the WLAN or delete  the client from the WLC, and  they will connect.

When this issue is occurring, these devices will also not auth to other 802.1X configured wlans on this controller.

These devices have no issues connecting to an open guest network.  Any ideas?

New Member

We are also having this exact

We are also having this exact same issue was there any resolution?

New Member

We have had connectivity

We have had connectivity issues with Chromebooks, but mostly this ended up being specific Chromebook issues and how they prefer different networks.  We have went through a controller code upgrade since this.  We were on 7.4, and are now on 7/6MR3.

New Member

We are running on

We are running on our 5508's and seeing the same issue with Acer C720p