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Lobby Ambassador account

I am running WCS 6.0.132. I have a Guest User account where I as the Administrator change the password. I setup a Lobby Ambassador account so I can have our helpdesk change  the password. However When I login as the Lobby Ambassador I can not see the guest user account.

What am I missing in the configuration?

2 REPLIES
New Member

Re: Lobby Ambassador account

There was a version of WCS where they changed how the accounts were visible.  I do believe there was a bug in it.  I'm just going off of memory of us having a similiar issue and that version is a few rev's old.  I would recommend upgrading to the newest version and see if it resolves the problem.

Cisco Employee

Re: Lobby Ambassador account

Check the setting here:

Administration > Settings > Guest  Account Settings

"List only guest accounts created by this lobby ambassador"

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