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New Member

Lobby Ambassador - Selecting Profile

We have a WCS version 5.2.130 and WLC version

Not very familiar with it. The issue here is although the WLC is reachable from WCS, I can't seems to select a profile when we want to create guest users from lobby ambassador. The WLC has been configured with 2 wlans - wlanguest and wlan01 but I can't select this profile to assign the user to.

Hope someone can shed some light.


Re: Lobby Ambassador - Selecting Profile

login WCS with root or other admin user, go to administration, AAA -> Users.

Choose the lobby users and there, you can select the profile from each one of them.


New Member

Re: Lobby Ambassador - Selecting Profile

Thanks but the issue here is there aren't any profile to select. There are 2 wlan profile on the WLC but it is not appearing when I want to select a profile.

Re: Lobby Ambassador - Selecting Profile

For guest users and lobby admins, the WLAN profiles that can be selected from the WLC are only those that are using WEB-AUTH as security policy.

Make sure the WLAN profile for guest user is using web-auth on your WLC, that will address your issue.

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