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MSE 8.0 - CMX Dashboard password reset procedure

Hi,

I've installed Cisco MSE 8.0.100 on virtual appliance. I would like to use CMX Facebook connector. Therefore I've visited:

https://my_ip_address/dashboard/

and logged in with default login/password (admin/admin). As the very first thing I've changed admin's password. Unfortunately after logging out I can not login with new password. I receive a message: 

Account is inactive. Please contact administrator.

Can I reset CMX dashboard settings to the factory defaults? And how?

Kind regards,

Michal

1 REPLY
VIP Purple

Did you try to stop & start

Did you try to stop & start MSE service & see if that helps ?

HTH

Rasika

**** Pls rate all useful responses ****

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