08-22-2012 10:24 AM - edited 07-03-2021 10:33 PM
Hello board,
I installed two MSE-virtual appliances in HA mode, using one interface on each MSE (eth0).
Version: 7.2.110.0
After initial installation, I added the MSEs to NCS and everything worked perfectly.
Now for the HA case: The link to the 2nd MSE was down for 5 minutes. Then I repaired the link - both MSE can ping each other.
But the HA is not restored AND the NCS cannot reach the MSEs any more ("unavailable").
Here are some outputs:
Primary MSE:
[root@MSE01-PRIMARY ~]# gethainfo
Health Monitor is running. Retrieving HA related information
----------------------------------------------------
Base high availability configuration for this server
----------------------------------------------------
Server role: Primary
Health Monitor IP Address: *******
Virtual IP Address: *******
Version: 7.2.110.0
UDI: AIR-MSE-VA-K9:V01: *******
Number of paired peers: 1
----------------------------
Peer configuration#: 1
----------------------------
Health Monitor IP Address *******
Virtual IP Address: *******
Version: 7.2.110.0
UDI: *******
Failover type: Automatic
Failback type: Manual
Failover wait time (seconds): 10
Instance database name: mseos3s
Instance database port: 1624
Dataguard configuration name: dg_mse3
Primary database alias: mseop3s
Direct connect used: No
Heartbeat status: Down
Current state: SETUP_FAILED
[root@MSE01-PRIMARY ~]# getserverinfo
Health Monitor is running
MSE services are down
MSE services are down?!
[root@MSE01-PRIMARY ~]# /etc/init.d/msed status
STATUS:
Health Monitor is running
MSE services are down
Ok ... then I'll start the MSE services ...
[root@MSE01-PRIMARY ~]# /etc/init.d/msed start
Starting MSE Platform
MSE Platform is already running
What?!?!
Ok .... next try:
[root@MSE01-PRIMARY ~]# /etc/init.d/msed restart
Stopping MSE Platform
Flushing firewall rules: [ OK ]
Setting chains to policy ACCEPT: nat filter [ OK ]
Unloading iptables modules: [ OK ]
Starting MSE Platform
Flushing firewall rules: [ OK ]
Setting chains to policy ACCEPT: filter [ OK ]
Unloading iptables modules: [ OK ]
Starting Health Monitor, Waiting to check the status.
Health Monitor successfully started
Starting Admin process...
Started Admin process.
So far so good .....
[root@MSE01-PRIMARY ~]# /etc/init.d/msed status
STATUS:
Health Monitor is running
MSE services are down
aaaargh ....
What is happening here? I cannot start the primary MSE ... and the secondary did not took over: (i guess)
[root@MSE01-SECONDARY ~]# gethainfo
Health Monitor is running. Retrieving HA related information
----------------------------------------------------
Base high availability configuration for this server
----------------------------------------------------
Server role: Secondary
Health Monitor IP Address: *******
Virtual IP Address: Not Applicable for a secondary
Version: 7.2.110.0
UDI: AIR-MSE-VA-K9:V01:*******
Number of paired peers: 1
----------------------------
Peer configuration#: 1
----------------------------
Health Monitor IP Address *******
Virtual IP Address: *******
Version: 7.2.110.0
UDI: AIR-MSE-VA-K9:V01:*******
Failover type: Automatic
Failback type: Manual
Failover wait time (seconds): 10
Instance database name: mseos3
Instance database port: 1524
Dataguard configuration name: dg_mse3
Primary database alias: mseop3s
Direct connect used: No
Heartbeat status: Down
Current state: FAILOVER_ACTIVE
So - the virtual IP is pingable - and the secondary MSE owns it (i guess).... But the virtual IP is not reachable by the NCS (status "unreachable).
From the NCS CLI I can ping the virtual IP. NCS and MSE are in the same layer-2 segment and on the same switch - no firewall.
What could be the reason for this. Is there any way to recover the MSE without running the installation procedure again?
Thanks!
09-13-2012 07:26 AM
I haven't opened a TAC case yet ... but I assume, that I ran into the bug CSCtz44158.
From the bug description, it should be fixed in the version I'm using (7.2.110.0) - but it really looks like this bug.
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