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New radio connect WLC for 60 second then reconnect

I have a 5508 with sw 7.0.98, i have 30 3500 ap conected inn local mode. When we connect a 1142ap on a remote location the radio connect the controller download sw stay there for about 40-90 sec, the reconect. On a other remote site against the same controller, is everything ok.

Log

*Aug 17 08:05:20.997: %WIDS-6-DISABLED: IDS Signature is removed and disabled.
*Aug 17 08:05:20.998: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Aug 17 08:05:30.998: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Aug 17 08:05:31.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.160.10 peer_port: 5246
*Aug 17 08:05:31.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Aug 17 08:05:31.890: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.160.10 peer_port: 5246

*Aug 17 08:05:31.891: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.160.10
*Aug 17 08:05:31.891: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
*Aug 17 08:05:32.052: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG
*Aug 17 08:05:32.195: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Aug 17 08:05:32.203: %CAPWAP-5-CHANGED: CAPWAP changed state to UP
*Aug 17 08:05:32.212: %LWAPP-3-CLIENTEVENTLOG: OfficeExtend Localssid saved in AP flash
*Aug 17 08:05:32.382: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller H1-WLC01-R132
*Aug 17 08:05:32.402: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Aug 17 08:05:32.411: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Aug 17 08:05:32.436: %LWAPP-3-CLIENTEVENTLOG: Switching to Connected mode
*Aug 17 08:05:32.437: %LWAPP-3-CLIENTEVENTLOG: SSID Statnett_Guest added to the slot[0]
*Aug 17 08:05:32.452: %DOT11-6-DFS_SCAN_START: DFS: Scanning frequency 5680 MHz for 60 seconds.
*Aug 17 08:05:32.461: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Aug 17 08:05:32.461: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Aug 17 08:05:32.462: %LWAPP-3-CLIENTEVENTLOG: SSID Statnett_Ansatt added to the slot[0]
*Aug 17 08:05:32.601: %LWAPP-3-CLIENTEVENTLOG: SSID Statnett-VPN added to the slot[0]
*Aug 17 08:05:32.626: %LWAPP-3-CLIENTEVENTLOG: SSID Statnett_Guest added to the slot[1]
*Aug 17 08:05:32.642: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Aug 17 08:05:32.646: %LWAPP-3-CLIENTEVENTLOG: SSID Statnett_Ansatt added to the slot[1]
*Aug 17 08:05:32.686: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Aug 17 08:05:32.702: %DOT11-6-DFS_SCAN_START: DFS: Scanning frequency 5680 MHz for 60 seconds.
*Aug 17 08:05:32.703: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Aug 17 08:05:34.077: %LWAPP-3-CLIENTEVENTLOG: SSID Statnett-VPN added to the slot[1]
*Aug 17 08:05:34.261: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Aug 17 08:05:34.277: %DOT11-6-DFS_SCAN_START: DFS: Scanning frequency 5680 MHz for 60 seconds.
*Aug 17 08:05:34.286: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Aug 17 08:05:34.287: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Aug 17 08:05:34.303: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Aug 17 08:05:34.388: %WIDS-6-ENABLED: IDS Signature is loaded and enabled
*Aug 17 08:06:34.642: %DOT11-6-DFS_SCAN_COMPLETE: DFS scan complete on frequency 5680 MHz
*Aug 17 08:06:50.970: %CAPWAP-3-ERRORLOG: Retransmission count for packet exceeded max(CAPWAP_ECHO_REQUEST ., 3)
*Aug 17 08:06:50.971: %LWAPP-3-CLIENTEVENTLOG: Switching to Standalone mode
*Aug 17 08:06:50.971: %CAPWAP-3-ERRORLOG: GOING BACK TO DISCOVER MODE
*Aug 17 08:06:50.971: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.160.10:5246

Everyone's tags (3)
2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Gold

Re: New radio connect WLC for 60 second then reconnect

How many APs are licensed on the WLC and how many are currently joined?

Hall of Fame Super Gold

Re: New radio connect WLC for 60 second then reconnect

Thanks for the ratings (although the your issue hasn't been resolved).

I can but see two options here ...

Option 1:  Console into the AP, disconnect the link to the WLC and in enable mode enter the commands "clear lwapp private" and  "clear lwapp ap controller ip address".  Reboot the AP and during the bootup connect it to the WLC.

Option 2:  If this hasn't fixed the issue, raise a TAC case.  The 3500 is soooooo new I believe you've just stumbled into a bug.

By the way ... Make sure the WLC regulatory domain matches with your AP too.

5 REPLIES
Hall of Fame Super Gold

Re: New radio connect WLC for 60 second then reconnect

How many APs are licensed on the WLC and how many are currently joined?

New Member

Re: New radio connect WLC for 60 second then reconnect

Hi, the WLC is licensed for 50 radios, and it is 32 connected now

Brg kejo

Hall of Fame Super Gold

Re: New radio connect WLC for 60 second then reconnect

Thanks for the ratings (although the your issue hasn't been resolved).

I can but see two options here ...

Option 1:  Console into the AP, disconnect the link to the WLC and in enable mode enter the commands "clear lwapp private" and  "clear lwapp ap controller ip address".  Reboot the AP and during the bootup connect it to the WLC.

Option 2:  If this hasn't fixed the issue, raise a TAC case.  The 3500 is soooooo new I believe you've just stumbled into a bug.

By the way ... Make sure the WLC regulatory domain matches with your AP too.

New Member

Re: New radio connect WLC for 60 second then reconnect

Hi

It seems that we have found the cause of the problem, communication from 150.X.X.X is being NAT by some faulty rule in the Firewall here in Oslo.

Thanks for the help

Hall of Fame Super Gold

Re: New radio connect WLC for 60 second then reconnect

Thanks for the ratings.

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