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Community Member

OSX: Removing remains from unusual AnyConnect uninstall

Someone has uninstalled the AnyConnect Client on OSX 10.8.5, but without using the graphical uninstaller (just by dragging the folder from the applications bin into the trash bin). Now any further attempts to reinstall the software fail, by  delivering a message during the installation routine saying that a cisco client would already be installed. Scanning the entire system for files having cisco in their filename or folders or having cisco in the content of a file and removing them, lead to no tangible results. My quetion in this case is:

What files may still be on the system - and : is there a way to see WHAT file the installer checks for to determine if there is cisco installed on the system.

And no - i do not want to set up a fresh os x install yet - although that way may be much easier and less time consuming, i want it to have the hard way and I want to know what files are checked by the installer of any connect….

Thanks in advance for any further hints

Dan

1 ACCEPTED SOLUTION

Accepted Solutions
Community Member

OSX: Removing remains from unusual AnyConnect uninstall

Ok, Daniyal and I solved the issue. Here it is:

in Terminal.app:

sudo pkgutil --forget com.cisco.pkg.anyconnect.vpn

After that, you can reinstall the client.

8 REPLIES
Community Member

OSX: Removing remains from unusual AnyConnect uninstall

Ok, Daniyal and I solved the issue. Here it is:

in Terminal.app:

sudo pkgutil --forget com.cisco.pkg.anyconnect.vpn

After that, you can reinstall the client.

Community Member

OSX: Removing remains from unusual AnyConnect uninstall

Works like a charm. Excellent solution. Many thanks Serge! I hope that others that run into that kind of problem will find that solution too

Community Member

Worked perfectly!James

Worked perfectly!

James

Community Member

OMG THANK YOU SO MUCH  

OMG THANK YOU SO MUCH 

 

Community Member

This also worked for me.

This also worked for me.

Community Member

Thank you!

Thank you!

Community Member

Worked great for me, thank

Worked great for me, thank you! Have been trying to figure this out for weeks...

Community Member

Partially solved the problem.

Partially solved the problem. But it's still better than nothing. Thank you!

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