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Problem when WCS creates user guest access on the WLCs

gilou_1973
Level 1
Level 1

Hello,

In my Wireless network, I have two appliances WLC 5508 running version 7.0.116.0.

I have a WCS running version 7.0.172.0, deployed on a windows 2003 server.

I've imported the two WLCs in my WCS in order to centralize the monitoring and the configuration tasks.

Now I'm facing an issue when I want to create a guest user from the WCS, rather than creating this user access on each WLC.

The creation of the user account is working good, the replication is done on the both WLCs, but on one of my WLC the guest user account is deleted after one hour(around).

On the second WLC, the same user account remains during all its life time.

In attachment a screen shot of the advanced parameter of the guest user.

You can see that the user was created on the both WLC but is only active on one ... and unfortunately the wrong because the AP is associated with the other WLC.

Any idea about this issue?

By advance thanks.

2 Replies 2

gilou_1973
Level 1
Level 1

I've upgraded my WLCs in 7.0.220.0 Software Version, and the issue is fixed.

Thank you for sharing the info. I am glad that your issue is now fixed

Sent from Cisco Technical Support iPad App

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