Our end customer has many SATO GL408 Label Printers. Periodically the printers need to be powered down to load some labels. The majority of the time, these printers can associate with the wireless network no problem. But, once in a while when the printer comes back online, it is not pingable. There is no way to ping from the client to test if it is one way since these are static devices. All devices have static IP addresses.
When the above mentioned state occurs, we will see "8021X_REQD" for the Policy Manager State, listed under Client Properties. The clients are configured for WPA/TKIP. A reboot of the associated AP (1242AG) will allow packets to flow again.
Has anyone else experienced this behavior? Is this a known bug?
Client Properties are listed below. Thank you in advance for your help.
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Login to the Active WLC in HA.
(Cisco Controller) >transfer upload datatype crash
(Cisco Controller) >transfer upload filename <Desired filename>
(Cisco Controller) >transfer up...
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