10-08-2013 06:07 PM - edited 07-04-2021 01:02 AM
Hi All,
I running Prime 2.0 with MSE 7.4.110 and have started to get error regarding building objects not found
and "Failed to create element heatmap". My analytics data is now way off and new maps don't appear
in the MSE web page.
Anyone had this before
10-09-2013 05:20 AM
Your running the new vexation if PI and also doing analytics. Your better off opening up a TAC case since no one has posted on your thread. TAC can't let you know of a fix or if it's a bug.
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10-09-2013 03:01 PM
Please send the configuration of the MSE so that i can help you in the best way.
10-09-2013 04:45 PM
I've reset the MSE database, so will the configuration still be useful. Also I had this problem with Prime 1.3
and had to reset Prime database, something I want to avoid this time.
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