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Server Event errors in MSE 7.4.110.0

g.peart
Level 1
Level 1

Hi All,

I running Prime 2.0 with MSE 7.4.110 and have started to get error regarding building objects not found

and "Failed to create element heatmap". My analytics data is now way off and new maps don't appear

in the MSE web page.

Anyone had this before

3 Replies 3

Scott Fella
Hall of Fame
Hall of Fame

Your running the new vexation if PI and also doing analytics. Your better off opening up a TAC case since no one has posted on your thread. TAC can't let you know of a fix or if it's a bug.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***

Abhishek Abhishek
Cisco Employee
Cisco Employee

Please send the configuration of the MSE so that i can help you in the best way.

I've reset the MSE database, so will the configuration still be useful. Also I had this problem with Prime 1.3

and had to reset Prime database, something I want to avoid this time.

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