I have a 1602I AP that I need to reinstall the IOS, as per TAC, to see if it fixes an issue. I have an archived IOS image on our Prime Infrastructure server, but I can't find anyway to download it. I can't apply it directly because the issue is this AP is not able to get an IP address and connect to the WLC. So, I'm trying to get a copy from a working 1602I , save it to a tftp server, then copy to the broken AP. My problem at this point is that there is no Archive command on the AP I am trying to get it from. Doesn't matter if I am in Privileged Mode or not. I'm pretty sure Copy only moves configurations, not the IOS .tar file. I do not see the proper image in the Cisco download section and I'm not sure if I have the rights to get it.
There has not been any TAC engineer involved other than telling me to try this step before they would issue an RMA. I should be able to backup and install IOS images without calling TAC. I just went to the download area and looked. I thought that I could get the answer I needed here. It seems like a rather simple, fundamental, step to take in troubleshooting an AP or a switch.
We certainly don't need a special release, as all the rest , as far as I know, are running the other version. The version in the software downloads is .JF1 so it doesn't exactly match what the others have. Since they are all controlled by our WLC , I am hesitant to upgrade one beyond what the controllers know about.
Transferring Crash file from standby: Login to the Active WLC in HA.
From CLI: (Cisco Controller) >transfer upload datatype crash (Cisco
Controller) >transfer upload filename (Cisco
Controller) >transfer upload mode tftp (Cisco Controller) >transfer
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