Unable to add new WLC to the Mobility Group

[moises.rodriguez]

Hi,

Any help will be very welcome.

I recently add a second CT5508 to the network, but when I tried to add the first 5508 to the mobilty group I received a message like this:

"error in creating member"

I've tried different mobility names, via GUI, via CLI and always the same error.

I've verified twice or more than twice connectivity issues or any error on the entering the MAC and IP of the controllers, everything is fine.

Any idea?

I'm using version 7.0.116.0

Thanks

[pcroak]

Hello Moises,

Did you load a configuration backup from your first WLC to the new second WLC? If so, it's possible we have a stale duplicate entry from loading a configuration.

On the WLC where you cannot add the member, let's try clearing out the stale entry from the CLI:

config mobility group member delete 00:00:00:00:00:00

Then, try to add the member and see if it works.

-Pat

[moises.rodriguez]

I'm not sure, actually the customer did add that controller, but it is very possibe.

Im going to try that option and I'll let you know

Thank you very much Pat

[moises.rodriguez]

It really worked!!  Thanks a lot!

[michaelsrpersaud]

Thanks guys, this worked for me too after a few tries because i was actually trying with a real mac until i used it with the 00's.

MP