I am trying to import a DWG CAD file to my WCS 184.108.40.206 for a floor area. Everything I read says I can import DWG CAD files (as well as gif, jpeg, and png) for Floor Areas but I am unable to do so. I get the following error message:
The image file is invalid. GIF, JPEG, and PNG files are acceptable image types for campuses and outdoor areas. DXF and DWG CAD files are acceptable in addition to GIF, JPEG, and PNG for Floor Areas.
Any ideas on why I am unable to import a DWG file as a floor area?
Here's an update for anyone reading this conversation.
If you upload the CAD drawing from a machine that has no programs installed that are capable of opening CAD drawings, it works. I was previously attempting to upload the CAD file from my laptop which has AutoCAD and some DWG Viewers installed, which was not working. Our local Cisco Systems Engineer informed me of this work around, and said that other customers had success when attempting this as well.
So, if you are having the same problem I was try uploading your CAD file from another machine that does not have any CAD software installed.