10-08-2010 01:01 PM - edited 07-03-2021 07:16 PM
I just upgrade my WISM's to 7.0.98.0. Since then
my users have called saying that they get
error messages on their 7925's and Vocera badges
"searching for AP's". I don't see anything in the release
notes for this. Any ideas?
10-08-2010 11:57 PM
This requires deeper troubleshooting. It's not necessarily related to the upgrade.
Try to correlate if the problems happen always in the same areas.
When facing the problem, can another phone work fine next to a phone having an issue ?
When facing the problem, can a laptop detecty nearby APs with good signal strength ?
When the issue happens, does it solve itself and if yes how quickly ?
You can try a debug client
Nicolas
10-15-2010 10:30 AM
Actually the problem disappeared??? Don't know what happened.
10-16-2010 06:15 AM
Cosmic rays ... for sure :-)
10-18-2010 06:40 PM
Were you able to load an ER file once you upgraded to 7.0.98? I read you were supposed to use 5.2.157.0 ER but from my knowledge the 5508 WLC doesn't support 5.x code so I am just wondering how or what ER file you are supposed to use because on my 5508 WLCs it says N/A. So, I am just wondering if your WISMs say the same thing.
Thanks in advance
10-18-2010 07:29 PM
If you have a 5508 then there is no existing ER file available as of yet.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: