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New Member

virtual MSE 7.4.100 stopped displaying maps

Hi All,

I have PI 1.3.0.20, vMSE-7.4.100, WLC-5508, the Cisco Location Analytics no longer

displays maps. I have integrated with meridian and can view clients moving around the meridian

maps, but MSE does not load floor areas.

I have looked in the logs files and have found warnings, "failed to find heatmap" and messages saying Floor Id not found

does anyone know of a fix>

  • Other Wireless - Mobility Subjects
3 REPLIES
New Member

virtual MSE 7.4.100 stopped displaying maps

Resetting Prime database clears the problem

virtual MSE 7.4.100 stopped displaying maps

You can refer to the link which has similar post in community-

https://supportforums.cisco.com/thread/2209769

New Member

Re:virtual MSE 7.4.100 stopped displaying maps

I read that thread, but it's the solution for my problem. The thing I want avoid is having restart a production service lots of times because the software is so buggy. Posted a TAC request to see if there's a fix.

Thanks.


Sent from Cisco Technical Support Android App

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