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WAP4410N - Problems logging in to web admin from Apple MAC

I recently installed a WAP4410N for a customer without any problem, but a few days later I received a call requesting assistance as the customer could not login to the web admin page.

The login screen was showing, but it wasn't acceptingthe username and password that I had set.

Today I visited customer to investigate.

I discovered that I could login without any problem using my Windows laptop, but that customer could not use any of their Apple MACs to login.

Apart from one Windows PC, all customer computers were Apple OS.

Customer could login using their Windows PC without any problem.

Can anyone advise a solution to this problem?

Thanks

Stephen Killen

www.premitel.com

1 ACCEPTED SOLUTION

Accepted Solutions

Re: WAP4410N - Problems logging in to web admin from Apple MAC

what browser were they using? Firefox should work.

Sent from Cisco Technical Support iPhone App

HTH, Steve ------------------------------------------------------------------------------------------------ Please remember to rate useful posts, and mark questions as answered
2 REPLIES

Re: WAP4410N - Problems logging in to web admin from Apple MAC

what browser were they using? Firefox should work.

Sent from Cisco Technical Support iPhone App

HTH, Steve ------------------------------------------------------------------------------------------------ Please remember to rate useful posts, and mark questions as answered
New Member

Re: WAP4410N - Problems logging in to web admin from Apple MAC

Thanks Stephen

They were using Safari and Firefox does indeed work!

Thanks again for prompt response

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