WCS: Error when creating guest users for global WLCs
In my Wireless network, I have two appliances WLC 5508 running version 188.8.131.52.
I have a WCS running version 184.108.40.206, deployed on a windows 2003 server.
I've imported the two WLCs in my WCS in order to centralize the monitoring and the configuration tasks.
Now I'm facing an issue when I want to create a guest user from the WCS, rather than creating this user access on each WLC. The idea is to create a single point from where (The WCS) our helpdesk can create an guest access.
I followed the procedure "Adding Guest User Accounts" from the WCS guide "Managing WCS User Accounts", but each time I want to add a guest user I receive the following error message:
Error:Could not apply this guest user account as it may already exist on the controller(s). Please verify if controller(s) are reachable from WCS and the selected profile exists on the controller(s) with Webauth enabled on it. Please send WCS logs to network administrator.
For information I captured the network traffic between the WCS and the WLC. It seems to work in SNMP. I'm using snmpV3 version in authnopriv mode. No packet are rejected by the firewall.
In each WLC, a WLAN named guest is created with web-auth activated .... and it's working well since months.
Transferring Crash file from standby: Login to the Active WLC in HA.
From CLI: (Cisco Controller) >transfer upload datatype crash (Cisco
Controller) >transfer upload filename (Cisco
Controller) >transfer upload mode tftp (Cisco Controller) >transfer
This is the start of a display filter cross reference between Wireshark
and OmniPeek. The 1st installment is a table of advanced filters. More
filters will be added as time allows. It is a living doc, so check back
for changes every so often Please feel f...