Unable to manage Guest accounts created by different WCS Lobby Ambassador user Accounts.
I have setup three Lobby Ambassador accounts in WCS. Three staff members have been given seperate usernames and passwords to WCS with Lobby Ambassador profiles to allow them to create and manage the Guest Wireless Accounts.
It was expected that they would be able to view and manange all Guest accounts, but they can only manage accounts they created. If I login as WCS admin I can then see all accounts created by each user.
We require that all three can view and manage each others accounts using their own WCS login. Is this possible as docs do not mention??
Thanks for your reply. I am running Wireless Control System Version 220.127.116.11.
Either a fix has been implemented or I do not know how to configure. I spent time looking and could not see anything in the docs or any configuration options to enable.Would be interesting if you can re-open the TAC case and ask for an update.
Due to the customer security policy it is not allowed for admin users to share a single WCS account. They need seperate accounts to manage ALL guest user accounts created.