09-15-2013 09:56 PM - edited 07-04-2021 12:50 AM
Hi.
I have a 7.0.172.0 versipon of a wcs.
I´m trying to create a new floor and then edit the maps of my building's floors but I only see a white image on the map editor. I've already tried with png and jpg, also i've tried reducing dpi from 96dpi to 72dpi but i always get the white image.
I have another Floor creating ealier in the same version of wcs and the strange thing is that a image that is ok for editing but img is loaded in the dwg (autocad) format. I 've tried to convert jpg to dwg but have no luck. Previw image is showing ok but in the map editor is still a white paper. Please help.
09-25-2013 08:42 PM
Please help. I've tried various version of autocad but have no success.
09-26-2013 12:01 AM
did you follow editing maps from here ?
http://www.cisco.com/en/US/docs/wireless/wcs/4.2/configuration/guide/wcsmaps.html
09-26-2013 01:29 AM
Yes. I've tried to created a new Flor and to load image or cad file. I have a preview but in Map Editor just "white paper".
09-26-2013 05:11 AM
Image might be too big. Print the CAD drawing to PDF and import it from that.
Sent from Cisco Technical Support iPhone App
09-26-2013 07:23 PM
I can publish cad file from autocad to pdf but having an error (not supported format) when I have tried to load PDF in the Floor Editor.
I have tried to load jpg image in very low res - no success - preview is showing but in map editor still "white paper".
11-01-2013 01:24 AM
Please help. I've tried various version of autocad, browser and flash player but have no success. Have see just a white image only.
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