Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Web Auth logout windows shows IP address as URL vs DNS

We are using Web Auth with DNS name which works fine. We did notice however that upon successful login that the logout popup page displays the logut url with the IP address and not the DNS.

Is this a bug?

Runnig WCS 4.2.62.0 WLC 4.2.112.0

  • Other Wireless - Mobility Subjects
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Re: Web Auth logout windows shows IP address as URL vs DNS

That will stay as 1.1.1.1. You must be using IE6. IE7 and FireFox will not display that window.

Thanks, Scott *****Help out other by using the rating system and marking answered questions as "Answered"*****
7 REPLIES
Hall of Fame Super Silver

Re: Web Auth logout windows shows IP address as URL vs DNS

On the VIP interface, did you set the DNS Host Name there?

Thanks, Scott *****Help out other by using the rating system and marking answered questions as "Answered"*****
New Member

Re: Web Auth logout windows shows IP address as URL vs DNS

Yes it is configured and it is working with DNS name. The issues is the popup page after you login that indicates that you can logout out using the following url. The url that displays is the IP address and not the DNS name.

New Member

Re: Web Auth logout windows shows IP address as URL vs DNS

See steps below. It might be clearer this way.

Guest user gets an IP address via DHCP with DNS information.

Guest user goes to website www.cisco.com

Guest User is redirected to Web auth page https://webauth.xyz.com/login.html?redirect=www.cisc.com/

Guest User logs in

Guest User receives POPUP page indicating successfull login and is reminded to either minimize this window or remember the URL to retrieve this window to logout.

It is here the the URL indicates the IP address http://1.1.1.1/logout.html and not the DNS name http://webauth.xyz.com/logout.html

Hall of Fame Super Silver

Re: Web Auth logout windows shows IP address as URL vs DNS

That will stay as 1.1.1.1. You must be using IE6. IE7 and FireFox will not display that window.

Thanks, Scott *****Help out other by using the rating system and marking answered questions as "Answered"*****
New Member

Re: Web Auth logout windows shows IP address as URL vs DNS

Well I am using IE7.

Thanks for the info.

New Member

Re: Web Auth logout windows shows IP address as URL vs DNS

Actually, IE7 will occasionally display the box, and sometimes not, in our experience

Hall of Fame Super Silver

Re: Web Auth logout windows shows IP address as URL vs DNS

Might be the built-in popup blocker in IE. I have mine enabled.

Thanks, Scott *****Help out other by using the rating system and marking answered questions as "Answered"*****
615
Views
0
Helpful
7
Replies
This widget could not be displayed.